Senior Solutions Engineer

Full Time Senior

Job description

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Solutions Engineer (Segment) who will drive technical success in the pursuit of large and strategic opportunities within their areas of expertise, resulting in increased revenue. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Solutions Engineer, your key area of responsibility will be driving technical pre-sales success across large and strategic fleet opportunities. You will be responsible for running discovery sessions, technical demos, pilots, and proof-of-concepts, while positioning Geotab solutions by understanding customer business challenges and identifying the best fit. You will also develop segment-specific knowledge contributing to playbooks and knowledge bases, lead strategic projects with partners and third-party integrators, and provide market feedback to Product Management. You will need to work closely with Business Development Managers, Business Segment Managers, Account/Engagement Managers, the Signature Accounts Team, Product Management, and other Solutions Engineering teams.

To be successful in this role you will be a self-starter with strong communication and presentation skills, able to articulate complex concepts to both technical and non-technical audiences. In addition, the successful candidate will have a customer-focused mindset, strong problem-solving abilities, and the business acumen to drive revenue through pre-sales engagements.

How you'll make an impact:

Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners (through the channel team) and enhance their understanding of Geotab solutions.
Educate and collaborate with the channel team, enabling partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.
Partner with Business Development as the technical prime to drive Geotab's continued growth with large/enterprise fleets.
Run technical pre-sales activities ranging from discovery, technical demos, pilots, POC's (but not limited to) enabling enriching customer engagement experience maximizing the chances of a sale.
Assess and analyze prospect business challenges, identifying Geotab's viability and defining Geotab solutions to meet those needs.
Develop segment knowledge (per segment) contributing to playbooks and knowledge base to drive large/complex prospect opportunities, feeding the channel team to drive partner based opportunities that fall under segment categorisation.
Are an expert in one or more segments, consulted by your peers, and work with Segment Managers on go to market strategies.
Identify and implement methods for automation and standardization for demonstrations and implementations based on Segment expertise and business requirements.
Contribute to the continuous improvement of the company's offerings by providing segment based feedback, through knowledge and customer/prospect engagement to the Product Management teams.
Maintain and develop a smooth transition plan to the channel teams, upon acquisition of a prospect to a customer to ensure service and solution goals are met.
Collaborate with the Geotab revenue generating teams to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention.
Ensure documentation and reporting of prospective opportunities and projects are tracked using standards (JIRA & Salesforce) to enable communication flows and workload management.
Are able to work independently with minimal guidance from your manager, receiving validation on your solution proposals.
Lead and oversee strategic projects, collaborating closely with partners, third-party integrators, and customers to ensure seamless implementation, deployment, and success.
Mentor and support Solutions Engineers and other team members, sharing knowledge, expertise, and best practices to promote skill development and professional growth.

What you'll bring to this role:

5–8 years of experience in a relevant technical field, such as Solutions Engineering, Sales Engineering, Engineering Support, Software Development, Automotive Engineering, Data Science, Technical Account Management, or Business Development.
Business acumen and a desire to drive revenue growth through prospect and pre-sales engagements.
Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.
Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.
A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service.
Experience with sales or business development, with the ability to identify and pursue potential opportunities.
Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences.
Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
Proven track record of successful customer engagements, project management, and team collaboration.
Experience in mentoring, guiding and leading team members to better solutions.
Proven ability to maintain and grow technical knowledge to the level of a subject matter expert.
Ability to lead and create training sessions for audiences with a variety of technical backgrounds.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at ----- By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.

Required skills

sales organizational skills customer support problem-solving abilities salesforce product development training recruitment safety documentation mentoring project management health and safety communication skills security reporting accommodation software development jira time management inclusion sustainability support automation independent work flexible professional growth engineering support product management machine learning data analytics data science iot diversity presentation skills critical thinking cross-functional teams career development regulatory compliance disabilities products work-life balance business growth performance management playbooks guidance partners customer engagement sales growth business acumen strategic projects automotive engineering pilots training sessions fleet management self-starter deployment success team collaboration sales engineering collaboration tools customer retention standardization solutions guiding demonstrations sales development cloud-based applications exceptional service hybrid working model strategic opportunities customer-focused mindset great place to work solutions engineering mentor leading priorities technical account management business requirements solutions engineer gatherings commercial vehicles revenue generation solution proposals team members company offerings skill development productivity improvement workload management end-users application process client needs account managers proof-of-concepts discovery sessions business development managers multiple projects complex concepts implementations market feedback privacy policy reliable internet connection technical pre-sales virtual work customer engagements non-technical audiences in-person work open platform privacy notice third-party solutions technical audiences connected transportation geotab marketplace engagement managers knowledge bases seamless implementation fleet optimization web-based analytics technical demos asynchronous working subject matter expert (sme) future of technology automate operations vehicle data integration fuel consumption reduction driver safety enhancement customer business challenges segment-specific knowledge third-party integrators business segment managers signature accounts team channel team geotab technology enterprise fleets prospect business challenges go to market strategies transition plan revenue generating teams ecosystem expansion potential opportunities online social events chat rooms assessment processes hired redeployment processes diversity and inclusion policies accommodation policies

Senior Solutions Engineer

Job description

Who we are:

Who you are:

What you'll do:

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How we work:

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