Senior Solution Specialist | M365

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. About the Role (your why) As a Senior Solution Specialist, you will be a key member of our Information Management and Productivity Solutions team working alongside customers to co-create solutions that transform and modernise the way they work. You will consult on, design, build, and support end to end solutions for Microsoft 365, SharePoint, Teams, OneDrive, and other related technologies. This role is all about empowering organisations to achieve their goals through innovative technology solutions. Key Responsibilities: • Collaborate with customers to understand their business needs and develop tailored solutions that meet those needs. • Design, build, test, and deploy end-to-end solutions for Microsoft 365, SharePoint, Teams, OneDrive, and other related technologies. • Provide exceptional customer service and support throughout the solution lifecycle. • Stay up to date with the latest technology trends and advancements in the Microsoft ecosystem. • Develop and maintain strong relationships with customers, partners, and internal stakeholders. • Contribute to the development of new solutions and services that leverage the power of Microsoft 365. • Participate in sales and marketing activities to promote our solutions and services. • Collaborate with other teams to identify and pursue new business opportunities. • Develop and maintain technical skills and knowledge in areas such as cloud computing, data analytics, artificial intelligence, and cybersecurity. • Contribute to the development of internal processes and procedures to improve efficiency and effectiveness. What You'll Need (your qualifications) To be successful in this role, you will need: • A Bachelor's degree in a relevant field such as Information Technology, Computer Science, or related discipline. • At least 5 years of experience working with Microsoft 365, SharePoint, Teams, OneDrive, and other related technologies. • Strong understanding of the Microsoft ecosystem and its various components. • Excellent communication, interpersonal, and problem-solving skills. • Ability to work independently and as part of a team. • Strong analytical and technical skills with the ability to learn quickly and adapt to new situations. • Experience working in a customer-facing role or providing exceptional customer service. • Familiarity with Agile methodologies and Scrum principles. What We Offer (your benefits) In return for your hard work and dedication, we offer: • A competitive salary package that reflects your skills and experience. • Ongoing training and professional development opportunities to help you grow in your career. • A dynamic and supportive work environment with a team of talented professionals. • Flexible working arrangements to suit your needs. • Access to the latest technology and tools to help you do your job effectively. • Opportunities to work on high-profile projects and contribute to the development of new solutions and services. How to Apply (your next steps) If you're ready to take your career to the next level, please submit your application, including your resume and a cover letter outlining why you're the perfect fit for this role. We look forward to hearing from you!