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hellomateo

10 months ago

(Senior) Solution Engineer (m/w/d) - SaaS Startup

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Company information

Company
hellomateo
Location
Berlin Germany
Posted
10 months ago
View all jobs at hellomateo

Job description

We are building the leading AI assistant for modern customer communication at hellomateo.

The phone & email are a thing of the past — companies communicate today over WhatsApp, Instagram, Messenger & Co.. And we help them to implement it efficiently, automated and scalable. 💚

We are growing rapidly (40+ employees), are product-driven, hands-on and combine startup speed with experience from SAP & Silicon Valley.

If you're interested in developing integrations that have a real impact — let's talk.

Aufgaben

You don't just build interfaces here — you build the technical foundation for scaled customer communication at mid-sized companies & tech players.

What you do with us:

  • Technical Project Management & Integration Delivery: Responsibility for conception, implementation and operation of technical integrations.
  • Integrations implement & further develop: App Stores, Automation Suites, ERP/CRM Systems — you bring everything together.
  • Technical Consulting for Enterprise Customers & Partners: Direct exchange with technical contact partners on the customer side.
  • Owner of Integration Portfolio: Building, prioritizing and further developing our integration roadmap.
  • Closely working with Product, CS & Sales: Taking requirements, optimizing processes and driving integrations forward together.

Qualifikation

We are looking for someone who has a desire for ownership and real responsibility — no ticket collector.

  • 3–5+ years of experience in technical consulting / implementation / integration
  • Strong in technical project management
  • Very good coding skills, preferably JavaScript
  • SQL knowledge is an advantage
  • Experience with APIs, Webhooks & Integration Architectures
  • German (C2) & English fluently
  • Pleasure in customer contact & complex technical questions

Bonus: Experience in the SaaS or startup environment.

Benefits

We are a team that really wants — impact, speed and honest cooperation.

Our Benefits:

  • 👥 A ambitious, honest team
  • 💪 Germany ticket or Wellhub
  • 🍳 Weekly Team Breakfast
  • 🍕 Bi-weekly Team Lunch
  • 🍻 Afterhours Dinner + Beerstash
  • 🏓 Ping Pong, Darts & monthly team events
  • 📱 JobHandy-Partner
  • 🚀 Much ownership & direct cooperation with founders

👉 Built to build integrations that are really used?

Then we look forward to your application. Let's build the future of customer communication — together.

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