Senior Software Engineer Training

About Us

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.

Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses' AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.

Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, Canva, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.

At Ada, we see growth as a reflection of each individual owner's personal growth. That's why our values are rooted in driving progress and continuous improvement. If you're ambitious and eager to grow, Ada could be the place for you.

Learn more at www.ada.cx.

Engineering at Ada

As an Ada engineer, you'll have the autonomy to make a huge impact and the opportunity to work alongside talented peers who challenge and inspire you. We move fast, take ownership, and always strive for excellence.

We're looking for a Senior Software Engineer Training to join our team! As a key member of our engineering organization, you will be responsible for designing, developing, testing, and deploying software solutions that meet the needs of our customers.

Your responsibilities will include:

• Designing and developing high-quality software solutions using modern programming languages and frameworks

• Collaborating with cross-functional teams to identify and prioritize project requirements

• Developing and maintaining technical documentation, including code comments and API documentation

• Participating in code reviews and ensuring that all code is thoroughly tested and meets our high standards for quality

• Staying up-to-date with the latest technologies and trends in software development and applying this knowledge to improve our products and services

We're looking for someone who:

• Has a strong passion for software development and is committed to delivering high-quality solutions

• Is able to work independently and as part of a team, with minimal supervision

• Is comfortable with ambiguity and can adapt quickly to changing priorities and requirements

We offer:

• A competitive salary and benefits package

• Ongoing training and professional development opportunities

• The chance to work on challenging projects that make a real impact

If you're excited about the opportunity to join our team, please submit your application, including your resume and a cover letter explaining why you'd be a great fit for this role.