Senior Software Engineer, DevOps

Full Time Senior

Job description

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated **Senior DevOps Engineer** to join our DevOps team. As a Senior DevOps Engineer, you’ll help enable the broader engineering organization to do high-impact work by building and improving the infrastructure, tooling, and deployment systems they rely on every day. You’ll contribute to the development of standardized infrastructure and “paved paths” that make it easier to provision, deploy, and operate services reliably at scale. You’ll collaborate closely with application engineering teams to ensure our container-based infrastructure is scalable, cost-efficient, and dependable across a wide range of workloads.

What You'll Do

Partner with DevOps and application engineering teams to design and improve standardized infrastructure, deployment workflows, and CI/CD pipelines
Build, operate, and continuously improve our containerized infrastructure, with a focus on reliability, scalability, and cost efficiency
Bring deep expertise in Kubernetes and its ecosystem, helping define best practices and support adoption across engineering teams
Manage and evolve cloud infrastructure on AWS, including compute, networking, and storage systems
Improve observability, monitoring, and incident readiness across production systems
Participate in a shared on-call rotation (approximately 1 week every 5 weeks), responding to and resolving production incidents
Mentor teammates and share knowledge to improve engineering practices and operational maturity across the organization

To Be Set Up for Success in This Role, You'll Need to Have

5+ years of experience in DevOps, infrastructure, or platform engineering roles
Strong hands-on experience with Kubernetes in production environments
Experience with infrastructure-as-code tools such as Terraform
Solid experience working with AWS (e.g., EKS, S3, IAM, RDS, VPC, Route53)
Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, CircleCI, Jenkins, or Argo CD
Experience working with containerized systems such as Docker and containerd
Familiarity with cloud security best practices and modern approaches to securing infrastructure, including shift-left principles
Experience operating and scaling high-traffic systems and large-scale data platforms in production environments
Strong problem-solving skills and a methodical approach to debugging and system design
Ability to communicate clearly with both technical and non-technical stakeholders in a distributed environment

If Any of the Below Also Describe You, This Could Be an Exciting Opportunity

Experience improving developer workflows and reducing friction in deployment and infrastructure processes
Familiarity with tools in the Kubernetes ecosystem such as Helm, Argo CD, and Karpenter
Experience enhancing observability through monitoring, alerting, and logging systems
Experience contributing to infrastructure documentation and internal enablement efforts
Interest in continuously evaluating and adopting new technologies where they provide clear value

In Addition, We're Always Looking for Candidates Who

Take ownership of their work and proactively identify opportunities for improvement
Collaborate effectively across teams and contribute to a strong engineering culture
Balance speed and pragmatism with long-term system reliability and maintainability
Are comfortable working independently while staying aligned with a distributed team
Communicate clearly, give and receive feedback, and support teammates when needed
Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery

Interview Overview

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

Intro call with a member of our Talent Team
A video interview with the Hiring Manager
Peer panels
Executive Interview

Location Preferences

We are currently prioritizing candidates based in Bulgaria. Qualified candidates located in the United Kingdom and Ireland are also encouraged to apply.

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

The anticipated salary range for this role in Ireland is €95,000–€110,000 annually, depending on experience.
The anticipated salary for this role in Bulgaria is €6,000+ gross per month, depending on experience.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

Why Muck Rack?

Remote Work, Forever

Fully distributed team with a permanent remote setup
Home office stipend, phone and internet reimbursement, coworking membership
Virtual and in-person team bonding (lunches, events, competitions)

Transparent & Fair Compensation

Competitive geo-neutral pay in the U.S.
Annual reviews to ensure equity and market alignment
Standardized bonus or commission structure
401(k) with employer contributions
Equity opportunities

Health & Wellness

Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
100% premium coverage for individuals on high-deductible plans
24/7 Virtual Care and Employee Assistance Program
Employer-funded HSA contributions and other pre-tax benefits
Quarterly wellness stipend and free Headspace subscription

Time Off & Family Benefits

4+ weeks of PTO, plus paid sick and mental health days
13 paid holidays with the option to swap for personal days
Up to 16 weeks of fully paid parental leave

Learning and Development

Transparent pathways for internal mobility and promotion
Bi-annual performance reviews, team workshops, and leadership training
Unlimited access to Coursera and O’Reilly
2 additional PTO days annually for learning and development

Inclusive, Customer-First Culture

Commitment to equity and valuing diverse perspectives
Agile, founder-led company focused on collaboration and innovation
Trusted by 3,000+ companies worldwide

Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.

#LI-Remote

Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.

Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.

Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ----- email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to

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Required skills

docker debugging promotion remote work remote documentation ci/cd monitoring resilience life insurance ai qualifications aws kubernetes software engineering saas collaboration cloud agile jenkins github actions eks s3 innovation gdpr inclusive culture performance reviews devops rds infrastructure equity disability observability leadership training mexico communications ccpa cloud security employee assistance program platform tooling color circleci iam learning and development productivity pto paid holidays team collaboration stakeholders transparency pr medical insurance helm virtual care parental leave media alerting ai tools disability insurance commission structure relocation sensitive information logging system design ownership bulgaria dental insurance vision insurance ireland company events enablement argo cd financial information vpc route53 401(k) brand reputation third parties family benefits time off experience level bonus structure skillset merit data platforms hiring manager containerd containerized infrastructure business needs coursera salary range personal data hr team scams talent team united kingdom earned media diverse perspectives high-traffic systems age health & wellness personal days religion equity opportunities veteran status arbeitnow internal mobility executive interview customer engagements team workshops sexual orientation distributed team sex race marital status interview process employer contributions annual reviews developer workflows hsa contributions company offsite internet reimbursement home office stipend citizenship status gender identity phone reimbursement applicable law local laws and regulations dependents internal equity national origin ancestry mental health days job function transparent compensation paid sick days founder-led company wellness stipend familial status deployment systems headspace subscription karpenter search firms alienage genetic predisposition carrier status customer devotion shift-left principles peer panels coworking membership virtual team bonding in-person team bonding geo-neutral pay premium coverage high-deductible plans pre-tax benefits o’reilly customer-first culture u.s.-based employees working locations extended travel compliant work privacy rights unsolicited resume muck rack property victim of domestic violence