(Senior) ServiceNow Solution Consultant - Germany or Austria (m/f/d)

We support law departments and risk and compliance teams in their digital transformation. With a multidisciplinary team, high specialization, and an end-to-end solution portfolio, we set ourselves apart from the competition. With a focused technology approach, we create added value for multinational customers across various industries.

Please note that this is an unlimited full-time employment contract based on a local employment contract. B2B freelance contracts or candidates proposed by personnel agencies will not be considered.

Aufgaben

As (Senior) ServiceNow Solution Consultant, you will take on the following tasks:

• Design, configuration, and customization of ServiceNow modules Integrated Risk Management (IRM), Legal Service Delivery, Contract Management Pro, Source-to-Pay Operations, and App Engine (desirable but not a requirement).
• Development and hypercare of workflows, business rules, UI guidelines, and integrations in connection with the corresponding customer processes.
• Work in a customer-oriented role with customer teams from the departments of law, compliance, procurement, finance, and IT to optimize cross-departmental processes.
• Create and optimize dashboards, reports, and notifications.
• Apply best practices in ServiceNow configuration and development, documentation, and testing of ServiceNow configurations as well as development, documentation, and testing of ServiceNow solutions.
• In this position, you will play a key role in project teams and the delivery model of smartvokat.

Qualifikation

We are looking for a team member who brings the following:

• Demonstrated experience as a ServiceNow Solution Consultant (minimum: 2+ years practical experience with ServiceNow).
• Kompetenz in configuring and customizing ServiceNow (workflows, business rules, client scripts, UI actions, data imports).
• Experience in integrating ServiceNow with external systems (APIs, web services, data feeds) desirable.
• Strong problem-solving skills and the ability to translate business needs into technical solutions.
• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) required; additional certifications are a plus.
• Excellent communication and collaboration skills.
• Understanding of agile project management methodologies.
• Strong communication skills, including self-determination and independence, are essential.
• Fluent German and English language skills are essential (both languages at least B2 level).

Benefits

• A team of entrepreneurial-minded colleagues #dosomethingdifferent.
• An attractive salary package, as well as exceptional, family-friendly framework conditions like our “9 for 10” program, flexible working hours, etc.
• Comprehensive career opportunities in a rapidly growing company environment
• Working in a remote environment with team members from South Africa, Germany, Slovenia, Serbia, and Sweden, to name just a few countries.

Data Privacy Notice
If the data subject contacts the data controller via one of these channels, the personal data transmitted by the data subject is automatically stored. The storage is solely for the purpose of processing or contacting the data subject. The data will not be passed on to third parties. The legal basis for the processing of the data is Art. 6 (1) (a) GDPR if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be concluded from the circumstances that the matter in question has been finally clarified. The personal data additionally collected during the sending process will be deleted after a period of seven days at the latest.

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