Confidential
8 months ago
Senior Service Manager
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Company information
- Company
- Confidential
- Location
- India, Karnataka, Bangalore India
- Posted
- 8 months ago
Job description
Responsibilities: Develop and implement customer service strategies based on market and customer requirements Ensure timely resolution of customer complaints, product issues, and warranty claims Monitor customer satisfaction scores, complaint TAT, and service dashboard performance Analyse customer feedback and product failure trends to improve service quality Support Regional Sales Managers and Territory Leaders with customer service and product-related inputs Manage and review claims, warranty…
Required skills
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