Senior Service Management Consultant with German

Miejsce pracy: Gdańsk Technologies we use Expected CMDBs auto-discovery tooling About the project As a Senior Service Management Consultant, you will use your expertise to advise clients on enhancing their services and processes, helping them achieve high operational quality. You will analyze existing practices, propose improvements aligned with ITIL standards, and lead transformation initiatives with a tangible impact on business performance. You will use your knowledge of service management best practices to identify areas for improvement and develop tailored solutions. This includes analyzing current processes, identifying opportunities for streamlining and automation, and developing strategies for process optimization. Your expertise in service management will also enable you to provide guidance on the implementation of ITIL-based service management frameworks, ensuring that clients achieve high levels of operational quality. You will work closely with our team of experts to deliver projects that meet the highest standards of quality and customer satisfaction. The role requires strong analytical skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.