Senior Scrum Master

We are seeking a highly skilled and results-oriented Senior Scrum Master to accelerate the delivery of cutting-edge laboratory automation software. In this critical role, you will coach multiple, cross-functional teams responsible for developing high-integrity C# services, sophisticated workflow scheduling tools, and robust QA automation frameworks. Success in this position requires advanced servant leadership, a deep understanding of scaling agile within complex R&D environments, and a passion for maximizing team productivity to help scientists generate high-quality results.

Responsibilities:

Agile Coaching & Leadership:

• Act as the servant leader and coach for 2-3 development teams, ensuring they adhere to Scrum principles and practices while fostering a culture of continuous improvement, accountability, and psychological safety.

• Coach Product Owners (POs) on maximizing product value, refining the Product Backlog, and effectively articulating customer requirements from R&D and Marketing teams.

Delivery & Process Optimization:

• Drive measurable improvements in team velocity, cycle time, and quality metrics by actively identifying and removing complex systemic impediments and organizational blockers.

• Facilitate and coordinate large-scale planning events, retrospectives, and Scrum of Scrums to ensure alignment and dependency management between teams developing different automation components (e.g., robotic drivers, scheduling software, and data services).

• Proactively anticipate risks and implement mitigation strategies to ensure predictable delivery timelines for critical milestones, including the release of new instrumentation features.

Stakeholder Management & Communication:

• Ensure clear, transparent, and frequent communication regarding team progress, risks, and health to stakeholders across R&D, Engineering, and Marketing organizations.

• Champion organizational change initiatives to increase the adoption of Agile best practices across the broader department, advocating for process improvements identified by the teams.