Senior Salesforce Consultant

Hire Resolve's client is looking for an experienced and passionate Senior Salesforce Consultant to join our
dynamic team. In this role, you will lead the design, implementation, and optimization of Salesforce solutions tailored to our clients' needs. Your expertise will play a pivotal role in driving successful CRM strategies, improving business processes, and delivering exceptional client outcomes.

Responsibilities:

• Solution Design and Implementation

o Lead discovery and design sessions to understand client requirements.
o Develop and implement Salesforce solutions, including custom objects,
automations (flows, Apex classes), integrations, and data migrations.
o Design scalable data models and process automations using Salesforce best
practices.

• Stakeholder Management and Collaboration:

o Act as a bridge between technical and non-technical stakeholders, providing
clear and concise communication.
o Collaborate with internal teams and clients to ensure project alignment and
objectives are met.
o Provide comprehensive user training and post-implementation support.

• Project Management and Documentation:

o Manage multiple projects, ensuring timely delivery and quality outcomes.
o Create detailed solution documentation, including process narratives, system
design, and user guides.
o Assess and implement enhancements to Salesforce environments for
continuous improvement.

• Team Leadership and Mentorship:

o Guide and mentor junior consultants, supporting their technical growth and
professional development.
o Facilitate knowledge sharing and training sessions to uplift team capabilities.

Requirements:

• 5+ years of hands-on Salesforce consulting experience.
• Background in managing cross-functional teams and leading complex implementations.
• Exposure to industries such as finance, social enterprise, or IT services
• Proficient in Salesforce Configuration and Customization (Flows, Apex, Process
  Builder, etc.)
• Experience with data management, reporting, and integrations
• Knowledge of automation tools and data migration strategies.
• Strong ability to gather, document, and translate business requirements into
  actionable solutions.
• Hands-on experience delivering Salesforce training and user adoption
  strategies.
• Proficient in managing change, ensuring smooth transitions for clients.
• Demonstrated ability to manage multiple projects with competing priorities.
• Skilled in solution design, documentation, and stakeholder communication.
• Certifications (Preferred but not mandatory):
  o Salesforce Certified Administrator
  o Salesforce Certified Platform App Builder
  o Salesforce Certified Sales/Service Cloud Consultant
  o Salesforce Certified Data Cloud Consultant
  o Salesforce Certified Business Analyst

• If you are open to new opportunities, kindly forward your CV to Gaby Turner at [email protected]
• Alternatively, you may forward it to [email protected]