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ServiceNow

10 months ago

Senior Sales Operations Manager

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Company information

Company
ServiceNow
Location
Singapore Singapore
Posted
10 months ago
View all jobs at ServiceNow

Job description

Job Description

The Sr Manager of Sales Operations partners closely with Asia and Korea Sales Leadership, Finance, HR, and GTM teams to drive predictable revenue growth, improve forecast accuracy, and strengthen operational rigor across the sales organization. This role leads strategic planning, performance management, and business rhythm to enable scalable, high-performance go-to-market execution.

Key Responsibilities

  • Partner with Asia and Korea Sales Leaders to develop and execute regional growth strategies and operating plans.
  • Drive forecast accuracy through disciplined pipeline management, inspection cadences, and data-driven methodologies.
  • Lead account reviews, opportunity inspections, and deal governance to accelerate high-quality revenue outcomes.
  • Own the cadence and delivery of QBRs, MBRs, and executive business reviews, ensuring clear insights and actions.
  • Lead annual and quarterly planning, including territory design, coverage models, and quota setting.
  • Partner with Finance on revenue planning, forecasting, and performance analytics.
  • Work with HR to support headcount planning, capacity modeling, hiring plans, and talent readiness.
  • Collaborate with GTM teams on segmentation, routing, account coverage, and go-to-market effectiveness.
  • Build and scale operational frameworks that drive consistency, accountability, and execution excellence.
  • Translate complex data into clear executive-level insights and recommendations.

Required skills

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