hairfree
6 days ago
(Senior) Sales Manager (m/f/d) | Cologne
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Company information
- Company
- hairfree
- Location
- Köln Germany
- Posted
- 6 days ago
Job description
About Us
hairfree GmbH is the market leader for permanent hair removal¹ in the DACH region. With over 70 locations in Germany, Austria, and Switzerland, and more than 100 employees, we are among the leading providers in the field of aesthetic services.
For over 20 years, we have combined professional advice, innovative treatment concepts, and a genuine passion for beauty. Our goal is to help people achieve a new feeling for their skin, safely, individually, and with the highest quality standards.
At hairfree, you can expect clear structures, modern processes, a strong team, and real development opportunities.
Your Role
As a Beauty Sales Consultant / Customer Advisor (m/f/d), you will play a central role in our Cologne lounge.
You are the first point of contact for our interested clients and accompany them from their initial contact to successful closure. This is not just about consultation, but about building trust, recognizing needs, and inspiring our clients for the right treatment solution.
The Best Part: You exclusively work with hot leads. This means you receive pre-qualified inquiries daily from people who are already interested in permanent hair removal¹.
What Awaits You at hairfree
Attractive base salary plus uncapped commissions
Flexible working hours
High training opportunities (coaching, academy, internal training)
Development opportunities within the company
Employee events & team culture
Modern work environment & good equipment
Employee discounts / benefits
Flat hierarchies & open communication
Clear promotion opportunities, for example, to team lead
Appreciation, team spirit, and shared success experiences
Good accessibility & parking
Your Tasks
You advise warm leads who have already shown interest in hairfree and build trust through empathetic and convincing communication.
You recognize the desires and needs of our interested clients and professionally guide them to a binding appointment booking.
You reliably follow up on open contacts and ensure that no potential customer is lost.
You take on sales responsibility for your location and develop it successfully together with your team.
You keep an eye on revenue targets, sales figures, and location utilization at all times and derive appropriate measures.
You support your employees in their daily sales activities, provide regular feedback, and promote their professional and personal development.
You ensure that agreed sales standards are met and customer inquiries are processed quickly and reliably.
You carefully document conversations, appointments, and relevant customer information in our digital system.
You work closely with sales management and other locations and contribute your own ideas to continuously improve processes, results, and the customer experience.
And the Best Part: You will be onboarded step-by-step and receive regular training so that you can grow into your role safely, professionally, and successfully.
You enjoy interacting with people and can quickly build trust through your open, empathetic nature.
You have an interest in beauty, skin, aesthetics, and permanent hair removal¹.
You enjoy working in a sales-oriented environment and find pleasure in advising, convincing, and guiding customers to a sale.
You communicate clearly, professionally, and appreciatively – on the phone, in personal conversations, and within the team.
You are reliable, well-organized, and can maintain an overview even with multiple contacts and appointments.
You work goal-oriented, are motivated, and have a desire for professional and personal development.
Initial experience in sales, customer consulting, the beauty sector, cosmetics, or the service industry is an advantage, but not a requirement.
Career changers (m/f/d) with sales talent and a passion for beauty are also warmly welcome.
Why hairfree?
Sounds like your next challenge?
Then we look forward to your application and getting to know you. Our application process is uncomplicated and fast; you don't need to prepare a long cover letter, a short resume is sufficient for us to start.
If you have any questions about the position or the team, feel free to contact us directly at any time. We will openly and honestly give you insight into the role and our project.
We will get back to you promptly.
Contact for inquiries:
Contact Person: Wahib Chad
Email:
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Required skills
- sales
- customer service
- communication
- training
- sales targets
- customer acquisition
- onboarding
- flexible working hours
- beauty
- career development
- sales support
- lead management
- personal development
- commission
- team culture
- sales manager
- sales process
- customer advisor
- consultation
- cross-selling
- upselling
- incentives
- performance-based pay
- customer relationship management
- aesthetics
- service industry
- clienteling
- hierarchies
- permanent hair removal
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