(Senior) Sales Manager (m/f/d) | Düsseldorf

About Us

hairfree GmbH is the market leader for permanent hair removal¹ in the DACH region. With over 70 locations in Germany, Austria, and Switzerland, and more than 100 employees, we are among the leading providers in the field of aesthetic services.

For over 20 years, we have combined professional consultation, innovative treatment concepts, and a genuine passion for beauty. Our goal is to help people achieve a new feeling on their skin, safely, individually, and with the highest quality standards.

At hairfree, you can expect clear structures, modern processes, a strong team, and real development opportunities.

Your Role

As a Beauty Sales Consultant / Customer Advisor (m/f/d), you will play a central role in our lounge in Düsseldorf.

You are the first point of contact for our interested individuals and will accompany them from the initial contact to successful closing. It's not just about consultation, but about building trust, recognizing needs, and inspiring our customers for the right treatment solution.

The Best Part: You will work exclusively with hot leads. This means you will receive pre-qualified inquiries daily from people who are already interested in permanent hair removal¹.

What Awaits You

• Attractive base salary plus uncapped commissions

• Flexible working hours

• High training and development opportunities (coaching, academy, internal training)

• Development opportunities within the company

• Employee events & team culture

• Modern work environment & good equipment

• Employee discounts / benefits

• Flat hierarchies & open communication

• Clear career advancement opportunities, for example, to Team Lead

• Appreciation, team spirit, and shared successes

• Good accessibility & parking

Your Tasks

• You will advise warm leads who have already shown interest in hairfree and build trust through empathetic and convincing communication.

• You will identify the wishes and needs of our interested individuals and professionally guide them to a binding appointment booking.

• You will reliably follow up on open contacts, ensuring that no potential customer is lost.

• You will take on sales responsibility for your location and develop it successfully together with your team.

• You will keep an eye on sales targets, key sales figures, and location utilization at all times and derive appropriate measures.

• You will support your employees in their daily sales activities, provide regular feedback, and promote their professional and personal development.

• You will ensure that agreed-upon sales standards are adhered to and customer inquiries are processed quickly and reliably.

• You will meticulously document conversations, appointments, and relevant customer information in our digital system.

• You will work closely with sales management and other locations, contributing your own ideas to continuously improve processes, results, and the customer experience.

And the Best Part: You will receive step-by-step onboarding and regular training to help you grow into your role safely, professionally, and successfully.

• You enjoy interacting with people and can quickly build trust with your open, empathetic nature.

• You have an interest in beauty, skin, aesthetics, and permanent hair removal¹.

• You enjoy working with a sales focus and have fun advising, convincing, and guiding customers to a sale.

• You communicate clearly, professionally, and respectfully – on the phone, in person, and in the team.

• You are reliable, well-organized, and can maintain an overview even with multiple contacts and appointments.

• You are goal-oriented, motivated, and eager to develop professionally and personally.

• First experience in sales, customer consulting, beauty, cosmetics, or the service sector is an advantage, but not a requirement.

We also warmly welcome career changers (m/f/d) with sales talent and a passion for beauty.

Why hairfree?

Does this sound like your next challenge?

Then we look forward to receiving your application and getting to know you. Our application process is uncomplicated and fast; you don't need to prepare a long cover letter, a short CV is sufficient for us to start.

If you have any questions about the position or the team, please feel free to contact us directly at any time. We will openly and honestly give you an insight into the role and our project.

We will get back to you promptly.

Contact for Inquiries:

Contact Person: Marcus Nestle

Email:

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