Senior Sales Engineer (m/w/d), in München & Berlin

We are looking for an experienced developer...

Convercus is a leading Loyalty- and Couponing-Software Platform for Enterprise- and Mid-Market-Companies in Europe. With our technology, we help brands build lasting customer relationships, increase measurable customer loyalty, and develop high-performance loyalty programs.

As a growing Scale-up, we combine the dynamics of a startup with the professionalism of an Enterprise Software Provider. We are looking for people who take responsibility, recognize opportunities, and want to actively shape their area - not wait for instructions.

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Your Mission

As Senior Sales Engineer, you will be the technical and professional partner of our Enterprise-Customers throughout the entire sales process. You convince Enterprise-Customers together with the Teams Sales, Product, and Customer Success of our platform.

You understand the business challenges of our prospects, translate requirements into compelling solution approaches, and show how Convercus can achieve concrete business results.

You will work closely with our Enterprise-Sales Team, Customer Success, and Product Management to influence the further development of our platform through customer feedback.

Your Tasks

Enterprise Pre-Sales & Solution Consulting

• SUPPORTING THE ENTERPRISE SALES TEAMS IN COMPLEX AND STRATEGIC SALES PROCESSES
• CONDUCTING DISCOVERY WORKSHOPS TO ANALYZE BUSINESS REQUIREMENTS, PAIN POINTS, AND SUCCESS KEY PERFORMANCE INDICATORS
• DEVELOPING CUSTOMIZED SOLUTION APPROACHES AND BUSINESS CASES FOR ENTERPRISE-CUSTOMERS
• TRANSLATING TECHNICAL FUNCTIONS INTO CONCRETE BUSINESS OUTCOMES FOR PROFESSIONAL AND MANAGEMENT AREAS

Product Demos & Workshops

• CONDUCTING OVERWHELMING PRODUCT DEMONSTRATIONS FOR DIFFERENT STAKEHOLDERS - FROM MARKETING TEAMS TO C-LEVEL DECISION MAKERS
• Moderating workshops, enablement sessions, and solution presentations
• DEVELOPING DEMO SCENARIOS ALONG REAL CUSTOMER REQUIREMENTS

Solution Design & Technical Validation

• COUNSELING ON INTEGRATIONS, SYSTEM ARCHITECTURES, AND TECHNICAL IMPLEMENTATION MODELS
• SUPPORTING RFPs, TENDERS, AND SECURITY REQUIREMENTS
• AFFILIATING WITH PROOF OF CONCEPTS (POCS) AND PILOT PROJECTS
• DEFINING SUCCESS CRITERIA AND ENSURING THE TECHNICAL SALES WIN

Collaboration with Product & Customer Success

• BRAINSTORMING MARKET AND CUSTOMER FEEDBACK INTO THE PRODUCT ROADMAP
• RECOGNIZING MARKET TRENDS AND INJECTING STRATEGIC IMPULSES INTO THE PRODUCT BOARD
• SUPPORTING SMOOTH TRANSITIONS FROM SALES TO IMPLEMENTATION
• DEVELOPING BEST PRACTICES, PRESENTATIONS, AND SALES ENABLEMENT MATERIALS

Qualification

You bring with you

Fachliche Qualifikation

• MINIMUM 5 YEARS OF EXPERIENCE AS A SALES ENGINEER, SOLUTION CONSULTANT, PRESALES CONSULTANT OR IN A COMPARABLE ROLE IN THE ENTERPRISE-SaaS-ENVIRONMENT
• EXPERIENCE IN COMPLEX B2B SALES PROCESSES WITH MULTIPLE DECISION MAKERS
• UNDERSTANDING OF SaaS-, API-, INTEGRATION-, AND PLATFORM ARCHITECTURES
• EXPERIENCE WITH TECHNICAL DISCOVERY PROCESSES AND SOLUTION DESIGN
• EXPERIENCE IN SUPPORTING TENDERS AND ENTERPRISE EVALUATIONS

What we value most

Business Understanding instead of Feature Pitching

You understand not only software, but also business models, processes, and economic relationships.

Excellent Communication

You can explain complex technical topics in a way that is understandable - both to developers and to top executives.

Ownership

You take responsibility, think entrepreneurially, and bring topics actively forward.

Customer Orientation

You excite customers with expertise, professionalism, and the genuine willingness to solve problems.

Collaboration

You work gladly across departmental boundaries and understand yourself as a bridge between Sales, Product, and Customer Success.

Ideal candidates have also experience with

• LOYALTY-, CRM-, CUSTOMER ENGAGEMENT- OR MARTech-SOLUTIONS
• RETAIL-, TRAVEL- OR HOSPITALITY-INDUSTRIES
• MARKETING AUTOMATION PLATFORMS
• DATENINTEGRATIONS AND API-BASED ARCHITECTURES
• CLOUD-BASED SaaS-LANDSCAPES

Benefits

Why Convercus?

Making a Real Impact

We believe that great results emerge when people take responsibility. At Convercus, you will have the freedom to shape your area actively, make decisions, and have a visible impact on the company's success.

Growth with Influence

You will be part of a Scale-up that is in an exciting growth phase. Your ideas, experiences, and initiatives make a real difference.

Collaboration at Eye Level

We work closely across departmental boundaries. Sales, Customer Success, and Product pull together to achieve the best possible results for our customers.

Modern Technology

You will be working with modern SaaS- and AI-tools and selling a solution that generates a direct, measurable business impact at leading companies.

Sounds like you?

Then we look forward to your application and to learning how you will shape the future of Loyalty, Customer Engagement, and Enterprise Commerce together with us.