SENIOR RECEPTIONIST con inglese e tedesco fluente

The Hofmann Group has been operating successfully for over thirty years, offering services in the Human Resources area. Through numerous branches present in 8 countries, we are the meeting point between thousands of employees and companies operating in all sectors of the economy. With Italian company Hofmann Services, the Group landed on the Italian market in 2017. Today it is present nationwide with its main office in Milan and Bergamo and other operational offices and partnerships that support and guarantee the territorial presidio. FOR OUR PARTNER COMPANY We are looking for a resource to be inserted as SENIOR RECEPTIONIST with fluent English and German. The figure will be responsible for the following tasks: - Welcoming guests, responding to their eventual needs or information - Management of check-in and check-out activities - Control of daily arrival list - Coordination with Housekeeping department on arrivals, departures, and possible stay-overs - Verification of correctness of guest information (e.g. personal data, address, credit card data) present in the operating system and updates it constantly with any preferences - Modification of room assignment and rates if agreed with the head of service - Control of accounts and credit limits, management of cash and reporting - Fostering guests' loyalty and personalizing their experience - Respect for security procedures, privacy, and grooming. What do we require? - Preferably at least 2 years of experience in managing structures of 4/5* - Excellent ability to relate with colleagues and guests - Fluent knowledge of English and German language - Good organizational skills, flexibility, and proactivity - Familiarity with computer tools and management software. What do we offer? Indefinite contract, RAL 30-35K Possibility of accommodation included Work schedule: full-time Location: Bolzano (BZ) Sector: Hotel/Tourism Role: Central office/Secretariat/General Services Monthly net salary: EUR 1600 - EUR 2000 Percentage of occupation: Full-time Manages other people: No Type of employment: Indefinite contract