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Senior Project Manager / Program Manager - Dynamics CRM
Full Time
165000.00 - 170000.00
Job description
We are partnering with a well-established national services organisation undertaking a significant Microsoft led transformation across customer engagement, core systems and data.
This role sits at the centre of a multi-stream delivery program and will suit a senior Project Manager or Program Manager who is equally comfortable setting strategic direction and rolling up their sleeves to drive outcomes. You will play a key role in shaping delivery workstreams, owning one or more streams end-to-end, and partnering closely with business and technology leaders.
This is a high impact role with genuine influence across Dynamics CRM, Business Central, data and customer platforms.
Key Responsibilities
This role sits at the centre of a multi-stream delivery program and will suit a senior Project Manager or Program Manager who is equally comfortable setting strategic direction and rolling up their sleeves to drive outcomes. You will play a key role in shaping delivery workstreams, owning one or more streams end-to-end, and partnering closely with business and technology leaders.
This is a high impact role with genuine influence across Dynamics CRM, Business Central, data and customer platforms.
Key Responsibilities
- Lead and structure delivery workstreams across Dynamics CRM (Customer Engagement) and Business Central
- Own one or more program streams, from planning through to execution and benefits realisation
- Drive Agile delivery practices across product, platform and integration teams
- Partner with Product, Engineering and DevOps teams to enable continuous delivery
- Oversee vendors and system integrators, ensuring quality, pace and accountability
- Work closely with stakeholders across technology, operations and data teams
- Support data-driven decision making, including reporting and insights via Power BI
- Proven experience as a Senior Project Manager or Program Manager delivering enterprise Microsoft programs
- Strong hands-on experience with Microsoft Dynamics CRM / Customer Engagement
- Exposure to Business Central implementations or integrations
- Deep understanding of Agile delivery, product-led environments and DevOps ways of working
- Strong vendor and partner management capability
- Data-literate, with experience working alongside analytics, reporting or BI teams
- Confident communicator, able to operate across technical and executive stakeholders
- Large-scale, business-critical transformation program
- Strong executive sponsorship and clear roadmap
- Opportunity to shape delivery structure and outcomes
- Hybrid working with long-term program visibility
Required skills
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Company information
- Company
- Altura Talent
- Location
-
Australia, New South Wales, Sydney Region, Sydney
Australia - Posted
- 8 months ago
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