Senior Product Manager Claims (w/m/d/x)

In the event of a claim, it is decided whether an insurer keeps its promise of service. As a Senior Product Manager Claims (w/m/d/x), you will take on end-to-end responsibility for a strategic core area of the EMIL Insurance Suite and shape how insurers handle claims digitally, automated, and customer-friendly, from reporting to payout. If you want to take a product to the next level strategically and operationally, this is your role.

• Develop a clear vision and prioritized roadmap for the claims area and drive product success as an engine, from first notice of loss (FNOL) to payout.

• Shape the automation of the claims process: rule-based and AI-supported claim assessment, straight-through processing, and efficient workflows up to settlement and payout.

• Drive structured discovery processes and write razor-sharp requirements so that we can ship quickly and in high quality together with Engineering & QA.

• Actively integrate AI into your daily work to operate at a higher level, e.g., with structured prompts for quick prototypes, automated pipelines for user feedback, or data-driven specs.

• Communicate priorities crystal clear to leadership and customers and measure the success of your features data-driven, always with the user's voice in mind.

• Shape a smooth collaboration in the claims process for all parties involved, from status communication and task management to dynamic document templates.

• 7+ years of experience in product management in a B2B SaaS, InsurTech, or FinTech environment; experience with claims processes or core systems of insurers is a strong plus.

• Strong operational drive and clear outcome orientation: You take on real ownership from day one and drive initiatives to successful completion.

• AI Fluency: You can demonstrably show how AI has made your work measurably faster or better in recent months (e.g., reusable prompts, AI-assisted data analysis, automated workflows).

• Sound knowledge of agile frameworks and requirements engineering, as well as confident use of common PM tools (Jira, Figma, Analytics).

• Excellent analytical skills and fluent German and English (C1) to confidently bridge the gap between tech and business.

• An attractive salary package that is oriented towards your experience, qualifications, and responsibility.

• A remote-friendly work model with occasional travel to our Berlin office.

• 30 days of vacation, and we also give you half a day off on December 24th + 31st.

• A personal training budget of at least €500, possibly more, with which we invest in your further development together.

• Exciting opportunities for internal development thanks to a fixed role development model, fixed feedback cycles, and performance reviews.

• A company subsidy for an Urban Sports Club membership to support your work-life balance.

• A highly subsidized company pension plan, with which we jointly ensure optimal provision for your future.

• A VSOP program, through which you as an employee also benefit from the company's success.

• We offer you modern hardware, you decide whether Windows or iOS.

• With weekly company lunches and a well-stocked snack bar, everything is available for a quick bite in between.

• As part of a dynamic and motivated team of subject matter experts, you directly benefit from your colleagues' knowledge, as team spirit and mutual support are an essential part of our culture.

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