Senior People Operations Manager (w/m/d)

About the Role

As Senior People Operations Manager, you will actively shape how People & Culture works in our company. In this role as architect and operator of our HR services, you will develop People Operations in the sense of a productized People & Culture approach to a scalable, data-driven service area and take over the end-to-end responsibility for all People Operations processes along the entire Employee Lifecycles – from entry to exit. Together with the People Business Partners, you will translate business requirements into scalable HR products and processes and bring them effectively into implementation. Through standardization, automation, and continuous optimization, you will create services with high quality and sustainable added value for employees, executives, and the company.

Your Tasks

• Service Excellence & End-to-End Operation: Ensuring the excellent execution of all People Operations processes along the entire Employee Lifecycles with a focus on service quality, efficiency, and scalability
• Business Needs & Service Implementation: Close coordination with the People Business Partners to translate business requirements into operational solutions and responsibility for their implementation, operation, and continuous development
• Payroll & Compliance: Monitoring of preliminary payroll processing and ensuring compliance with labor laws, compliance-relevant, and occupational health and safety requirements
• Data Quality & HR Systems: Ensuring high data quality in HR systems and continuous development of the system and process landscape
• Process Optimization & Automation: Analyzing existing HR processes and identifying standardization, automation, and scalability potential
• People Analytics & Data-Based Governance: Building and using reports and dashboards and proactive evaluation of HR data to identify anomalies and potential for improvement
• Operating Model & Service Development: Developing and establishing a modern People Operations operating model, ensuring scalable HR services, and defining clear Service-Level Agreements (SLAs)
• Professional Leadership of the Team: Professional guidance and development of two colleagues

What Everphone Offers You

Your Well-being is Our Investment

• Besupported membership at Urban Sports Club
• 30 vacation days per year
• Monthly up to €50 extra allowance over Circula (for groceries, drugstore, home improvement, gas stations, etc.)
• Annual mobility allowance of €348 for public transportation
• Access to the High Five App with a daily budget
• Access to mental health support through Voiio
• The possibility to work abroad in the EU for up to 4 weeks
• Company pension plan
• Annual flu shots and eye tests
• Fresh fruit, healthy snacks, high-quality coffee specialties, and soft drinks

A Work Environment That Offers More

• Laptop and smartphone of your choice
• Ergonomic chairs and height-adjustable desks
• Pet-friendly office

Community & Cohesion

• Weekly paid company lunches and breakfast events
• Summer and winter festivals
• Participation in our Employee Resource Groups

Learning Belongs to the Job

• Access to the Everphone Academy
• Internal learning platform EverLearn – learning from each other and together
• Completely funded language courses (German & English)
• Regular internal workshops and learning formats

You Bring

• Several years of relevant work experience in the field of People Operations, HR Operations, or a comparable function
• Very solid knowledge of operational HR processes, payroll-related topics, and German labor law
• Safe handling of HR systems and a high affinity for data, evaluations, and structured processes
• Strong analytical and systemic thinking, as well as the ability to consider processes end-to-end
• Proactive, solution-oriented, and self-responsible working style with high quality standards
• A strong service orientation and a clear understanding of ownership and operational excellence
• Already successfully optimized, standardized, or automated processes, ideally using automation or AI solutions
• Communication strength, curiosity, and joy in collaboration with different stakeholders in the company
• High sense of responsibility and a strong sense of accountability for quality, data integrity, and reliability
• German on a native speaker level and English knowledge on at least C1 level

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