(Senior) Payroll & HR Operations Manager (m/f/d)

Do you love creating structures, optimizing processes, and bringing order to complex HR workflows?

Do you think operationally, work in a structured manner, and enjoy continuously developing HR processes? At the same time, do you have sound knowledge in preparatory payroll accounting and want to build a modern HR operations landscape together with our payroll expert?

Then we are looking for exactly you.

Pammys has grown to over 1 million customers in just a few years and has been recognized by the Financial Times as one of the fastest-growing e-commerce brands in Europe.

With over 100 employees, we are in an exciting phase of growth. Therefore, we are expanding our HR team and are looking for a (Senior) Payroll & HR Operations Manager (m/f/d) who can further professionalize our HR processes, create operational excellence, and at the same time competently support preparatory payroll accounting.

You will work closely with the Head of HR, our HR Payroll & Administration Manager, our tax advisor, and the management team to ensure that our HR organization is efficient, scalable, and future-proof.

• Responsibility for operational HR administration along the entire employee lifecycle – from contract creation to departure
• Creation of employment contracts, supplementary agreements, contract amendments, certificates, references, and maintenance of digital personnel files
• Responsibility for onboarding and offboarding processes as well as coordination of all administrative HR procedures
• Ensuring excellent master data quality and responsibility for Personio as the central HR platform
• Development, optimization, and standardization of HR processes, policies, and documentation
• Analysis of existing workflows, identification of weaknesses, and implementation of sustainable improvements
• Independent execution of clean-up operations, data cleansing, and quality initiatives within the HR organization
• Creation of meaningful reports, HR key figures, and KPI dashboards as a basis for management decisions
• Participation in HR projects, digitalization initiatives, and the introduction of new processes, automations, and AI-supported solutions
• Support with audits, data protection, compliance, and employment law documentation obligations
• Administrative support for vacation, working hours, illness, eAU processes, special leave, and implementation of the company integration management (BEM)
• Support for preparatory payroll accounting and representation of the payroll department during absences
• Close collaboration with health insurance companies, authorities, the tax office, and internal contacts

• Successfully completed commercial apprenticeship, further training in human resources, or a degree with a focus on HR, business administration, or a comparable qualification
• Several years of professional experience in HR operations, personnel administration, or HR management
• Very good knowledge of operational personnel management and extensive experience along the entire employee lifecycle
• Good knowledge of preparatory payroll accounting as well as wage tax and social security law
• Experience with Personio or comparable HR systems
• Strong process and organizational skills, and enjoyment in sustainably improving structures
• Analytical mindset and a high affinity for numbers and data
• Self-directed, structured, and solution-oriented way of working
• High quality standards, a strong hands-on mentality, and an eye for detail
• Very good German language skills, both written and spoken

You don't wait to be told what needs to be improved.

You identify inefficiencies, critically question existing processes, and develop sustainable solutions from them.

You create order, bring structure to complex topics, and ensure that HR processes function reliably even with further company growth.

At the same time, you understand the importance of error-free payroll and have sufficient expertise to competently support and represent the payroll department at any time.

• Key role in building a modern and scalable HR organization
• High degree of personal responsibility with considerable scope for design
• Close collaboration with the Head of HR and our payroll team
• Opportunity to actively shape processes, standards, and digital solutions
• Short decision-making paths and quick implementation of new ideas
• Modern offices in Hamburg
• MacBook or laptop and iPhone
• Wellpass fitness subsidy
• Employee discounts and corporate benefits
• Free drinks

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