(Senior) Operations Manager (m/f/d)

Company Description

"Buying Labs is the leading global partner for sourcing and distributing premium consumer goods!"

As Operations Manager, you drive the continuous improvement of our processes forward, connect strategic thinking with operational implementation, and create sustainable structures for further growth. You work cross-functionally on optimizing our core processes and ensure that operational excellence is lived in daily business.

For our Hamburg office, we are therefore looking for a (Senior) Operations Manager (m/f/d) as of now.

Your Tasks

• Analyze, optimize, document, and scale our end-to-end business processes with a focus on efficiency, quality, and growth.
• Steer and coordinate interdepartmental initiatives between Finance, Buying, Sales, Logistics, Tech, and other teams.
• Lead operational relevant projects, especially tool introductions and system implementations – from conception to successful integration into daily operations (including change management).
• Identify bottlenecks and inefficiencies and develop practical, implementable solutions.
• Define, monitor, and analyze relevant KPIs, derive concrete measures, and create reports.
• Support forecasts and capacity planning.

Your Profile

• 3-5 years of relevant work experience in Operations Management, Process Management, or a comparable role.
• Degree in Business Administration, Operations, Process, or Project Management, or a comparable field.
• Very good understanding of end-to-end processes and experience in cross-functional collaboration.
• Proven successes in:

• Leading interdepartmental projects
• Tool and system implementations
• Process optimization and KPI steering
• Scaling business models

Why us?

• A great team & awesome atmosphere
  • Work with ambitious team members in a modern, value-recognizing environment where teamwork and fun go hand in hand – even when it's fast-paced.
• Flat hierarchies & real development opportunities
  • Take responsibility for your role and grow together with us. We foster internal development and appreciate every opinion – regardless of seniority level or title.
• Modern workplace & high-quality equipment
  • You can expect a well-equipped office with height-adjustable desks, mobile whiteboards, air conditioning, and everything you need for productive work.
• Pension plan with contribution
  • We support you in your pension planning – with a 30% contribution on your contribution.
• Corporate benefits membership
  • Get access to attractive and constantly changing discounts at numerous brands and partner companies.
• Germany ticket included
  • We cover the entire monthly costs of the Germany ticket – for a comfortable and sustainable mobility throughout Germany.
• Flexible bike options
  • Choose between a free