Senior Operations Manager - ALO

About GEODIS

GEODIS aims to become the European leader in logistics services. We strive for Stakeholders Total Satisfaction (STS): total satisfaction of our customers, employees, partners, society, and shareholders. Our mission? To make customers successful by optimizing their logistics processes. We are experts in transport and logistics solutions, united by passion, dedication, innovation, and reliability.

Job Description

Do you want to build an efficient, safe, and customer-oriented logistics operation for a leading fashion client? GEODIS is looking for a Senior Operations Manager who makes a difference daily in Almere. You will be responsible for the optimal handling of incoming and outgoing goods flows, warehousing, and Value Added Services, and will contribute to ensuring quality, customer satisfaction, and employee satisfaction. In the absence of the Site Manager, you will take final responsibility on site.

Your Impact

As Senior Operations Manager, you will directly manage 2-5 Operations Managers/Supervisors and lead operational teams. You will monitor operational policy, identify areas for improvement, manage based on KPIs and SLAs, and ensure a healthy balance between quality, efficiency, cost control, and employee satisfaction.

What will you do?

Policy

• Communicate, monitor, and evaluate the operational policy as established by the Site Manager

• Identify and formulate areas for improvement for new logistics methods and practices

• Implement guidelines after approval by the Site Manager

Budget/Financial

• Work within the department's budget framework and pursue established ratios

• Weekly reporting to the Site Manager

• Prepare price proposals for Value Added Services (VAS)

• Co-prepare/review departmental budgets

• Co-responsible for cost control, invoicing, and time registration

Relationship Management

• Strengthen internal network with other sites, external relationship management towards customer(s) and suppliers

• Perform contract management of suppliers

• Act as a point of contact for customers on operational matters

Operation

• Provide services to customers in accordance with contracts/SLAs

• Establish operational objectives and standards

• Efficient planning and administration within the operational process, determine priorities

• Monitor processes, work instructions, quality, quantity, and continuity of service provision

• Contribute to multidisciplinary projects as a project manager

• Monitor SLAs, intervene/escalate in a timely manner if necessary

Quality

• Achieve quantitative and measurable quality objectives (KPIs)

• Minimize damages

• Responsible for the 5S methodology within the department

• Maintain order and cleanliness of the workspace

• Report KPIs via Balanced Score Card/Management By Facts

Reporting

• Report financial and operational performance to the Site Manager

• Ensure adequate administrative processing in the WMS

• Report on inventory management (accuracy and management of physical/systematic inventory)

Personnel and Organization

• Manage, coach, appraise, and develop employees

• Achieve optimal staffing levels in collaboration with the dedicated HR business partner

• Lead work meetings, selection, introduction, performance, and appraisal interviews

• Report deviations (accidents, near-misses)

• Correct time registration and personnel planning

Safety

• Comply with safety guidelines and rules

• Monitor the safety of employees and visitors

• Identify hazardous situations and initiate proposals for improvement

Quality, Safety, and Environment

• Act in accordance with the STS-QSE policy (ISO 9001, 14001, 45001, 22000)

• Comply with procedures and guidelines as laid down in the QSE management system

What do we offer?

• Key role within an international, fast-growing organization in the fashion industry

• Good employment conditions according to CAO Beroepsgoederenvervoer (Collective Labour Agreement for Freight Transport)

• €6,000 - €7,500 gross per month (fulltime, 40 hours)

• (Electric) lease car

• 24 vacation days and 3.5 ATV (ADV) days

• Modern, automated working environment in Almere

• Room for entrepreneurship, development, and real impact

Nice extras:

• Sports allowance of €50 per year

• Lease-a-bike, also for (solely) private use

• Additional vacation days based on age/years of service

Profile & Requirements

• Logistics education at HBO(+) level or acquired through knowledge/experience

• Additional training in the field of logistics

• Thorough knowledge of logistics automation packages (WMS/TMS)

• Experience with financial management and budget preparation

• Knowledge of administrative processes

• Strong in leadership and coaching

• Social skills, persuasiveness, and negotiation skills

• Analytical ability and vision to translate policy into practice

• Proficiency in Dutch and English, both written and spoken (a second foreign language is a plus)

• In possession of a Certificate of Conduct (VOG) or willing to obtain one
  

Apply now!

Do you want to take a key role in the logistics of tomorrow? Are you the Senior Operations Manager - ALO we are looking for? Apply directly and help us build the success of GEODIS in Almere!

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