Rosstone Professional Solutions
9 months ago
Senior Network Engineer Level 3
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Company information
- Company
- Rosstone Professional Solutions
- Location
- South Africa, Gauteng, Tshwane, Pretoria South Africa
- Posted
- 9 months ago
Job description
Level 3 Engineer
Location: Client’s campus – Pretoria
Duration: 12 months contract – possibility of extension
Purpose:
Supported Infrastructure
Pre-requisite skills:
Location: Client’s campus – Pretoria
Duration: 12 months contract – possibility of extension
Purpose:
- Provide expert-level technical support by diagnosing and resolving complex escalated issues that Level 1 and 2 supports cannot solve.
- Work with Level 1 and 2 support to understand escalated problems and, when necessary, escalate issues to Level 4 support or product development teams.
- Provide technical guidance, training, and mentorship to junior support engineers.
- Full responsibility to support resources with verification by the L3 during the bi-monthly site visit.
- Enterprise and Public Sector experience is key
Supported Infrastructure
- Cisco Unified Communication Manager (CUCM)
- Cisco Unified Contact Centre Express (UCCX)
- Cube Gateways
- Attendance Console
- Phones and Headsets
- LAN Switches (Core, Service, Access, and Optics)
- WAN Routers
- Access Points
- ISE
- DNA Centre
- Telephony Management System (TMS)
Pre-requisite skills:
- Strong understanding of routing protocol operation, including both interior and exterior routing protocol operation
- Implementation of Enterprise LAN networks
- Basic understanding of Enterprise routing and wireless connectivity
- Basic understanding of Python scripting
- Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
- Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
- Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment
- Knowledge of Software-Defined Networking (SDN) concepts as applied to large scale live network deployments
- Strong understanding of enterprise WAN design
- Familiarity with Microsoft Windows operating systems
- Familiarity with Transport Layer Security (TLS) and IP Security (IPsec)
- Familiarity with the Cisco IOS® Software Command-Line Interface (CLI) for wired and wireless devices
- Familiarity with Cisco AnyConnect® Secure Mobility Client
- Familiarity with Microsoft Windows operating systems
Required skills
- voip
- tls
- tms
- cisco
- ipsec
- access points
- cli
- digital interfaces
- ise
- sdn
- software-defined networking
- python scripting
- ip security
- unified communication manager
- cucm
- unified contact centre express
- uccx
- cube gateways
- attendance console
- phones and headsets
- lan switches
- wan routers
- dna centre
- telephony management system
- enterprise lan networks
- routing protocol operation
- interior routing protocol operation
- exterior routing protocol operation
- enterprise routing and wireless connectivity
- public switched telephone networks
- pstns
- voice over ip
- converged voice and data networks
- cisco unified communications manager deployment
- large scale live network deployments
- enterprise wan design
- microsoft windows operating systems
- transport layer security
- cisco ios software command-line interface
- wired and wireless devices
- cisco anyconnect secure mobility client
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