Senior Microsoft Business Applications & AI Engineer

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role As a Senior Microsoft Business Applications & AI Engineer, you sit at the intersection of enterprise engineering and intelligent automation. You lead the design and delivery of Dynamics 365 and Power Platform solutions — integrating AI capabilities that drive measurable business impact for global clients. Your technical decisions directly shape Capgemini's Microsoft CX practice and the digital experiences of millions of end users. Your project You will join Capgemini's Digital Customer Experience (DCX) practice - one of the largest Salesforce delivery teams in Poland. We work across the full Salesforce ecosystem (Sales, Service, Experience, Data Cloud, Agentforce, Industry Clouds) and deliver to clients from financial services, telco, utilities, manufacturing, retail, life sciences, and the public sector. You will be assigned to a project that best matches your domain background and career direction. Your tasks * Lead delivery of Dynamics 365 & Power Platform solutions within Agile teams; * Extend platform capabilities through pro-code customization (plugins, PCF, custom connectors); * Design and implement AI-powered experiences using Copilot Studio, AI Builder, and Microsoft Foundry; * Build and maintain enterprise integrations across ERP, CPQ, telephony, and SaaS systems; * Champion CI/CD pipelines and DevSecOps practices using Azure DevOps or GitHub Actions; * Collaborate with Architects and Functional Consultants to shape the right solution approach. Your profile * Hands-on with Dynamics 365 (Contact Center/Sales/Service) and Power Platform (Dataverse, Apps, Automate, Pages); * Proficient in C#, and JavaScript/TypeScript; * Comfortable with PowerShell/Bash and Infrastructure-as-Code (Bicep/ARM/Terraform); * Experience with Azure Integration services — Functions, Logic Apps, Service Bus, and API Management; * Familiarity with Copilot Studio, AI Builder, or Azure OpenAI integrations into business workflows; * Microsoft certifications (PL-600, PL-400, AZ-204, AI-102, AB-100) are a strong plus; * Translates complex business needs into scalable solutions, balancing configuration vs. customization trade-offs with a cost/value mindset; * Analytical and adaptable — follows the Microsoft roadmap closely and thrives in ambiguous, fast-moving delivery environments; * Influences technical direction across cross-functional teams and communicates with confidence to both technical and non-technical stakeholders. What You'll love about working here? Practical benefits: * Private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, * Life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. * Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. * Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI. Get to know us Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com

Required skills

sales experience technology salesforce engineering design java ci/cd retail manufacturing life insurance javascript typescript financial services ai inclusion qualifications senior care strategy azure openai erp cloud youtube agile github actions utilities bash powershell terraform azure devops c# genai iot architects ai-powered engineer people power platform microsoft business applications dynamics 365 copilot studio diversity cross-functional teams certification business operations instagram service performance laptop google analytical configuration public sector devsecops dental care facebook azure service bus adaptable workplace power automate telco stakeholders life sciences private medical care solutions azure functions telephony poland arm infrastructure-as-code heritage global business hybrid working model modern office partner ecosystem bicep microsoft certifications industry expertise cpq power apps dataverse plugins sports card digital experiences customization udemy business chair team members custom connectors functional consultants spotify monitor azure logic apps pl-400 azure api management data cloud azure integration services technology transformation pcf capgemini tangible business value agentforce netflix technical direction medicover business impact power pages digital customer experience countries pl-600 fast-moving environments global clients employment practices enterprise integrations ai-102 ambiguous environments ai capabilities az-204 saas systems end-to-end services microsoft foundry valued dcx community hub oncology care ai builder education first ted talks home office package training tracks next platform professional communities nais benefit platform solution approach responsible group diverse group global revenues cx practice industry clouds pro-code customization ab-100 cost/value mindset microsoft roadmap future organizations www.capgemini.com

Senior Microsoft Business Applications & AI Engineer

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