Senior Manager - Operations Integration

What you will be doing

We are looking for a Senior Manager – Operational Integration to provide leadership and direction for operational integration across Auckland Airport’s infrastructure programmes, ensuring operational, regulatory, and partner requirements are successfully embedded into current and future programmes.

You will be leading a team specifically responsible for both the baggage and government agency integration programmes across the future integrated terminal and are the primary point of contact for complex, high-stakes infrastructure related operational issues, driving collaboration and pragmatic solutions across the business.

Your key responsibilities are:

• Provide senior strategic leadership for operational integration across complex, multi-stakeholder infrastructure programmes

• Provide strong and clear leadership to the operational integration team

• Ensure operational, regulatory, and ecosystem partner requirements (including JBAs, ground handlers, airlines) are fully integrated into programme design and delivery.

• Lead key forums and stakeholder engagement, driving alignment, decision-making, and collaboration across the airport ecosystem.

• Act as the primary escalation point for complex operational issues, including programme-level baggage integration related developments.

• Oversee operational integration activities across all programme stages, ensuring high-quality documentation, risk management, and assurance.

• Drive the future of baggage outcomes, including responding to ICS programme developments and leading engagement with all relevant parties.

• Partner closely with the ORAT team to ensure operational readiness outcomes are achieved.

• Champion continuous improvement, innovation, and operational excellence across all integration activities.

• Role model Auckland Airport’s “People First” Health, Safety & Wellbeing approach, ensuring safe work practices and strong risk awareness

What you’ll bring to the role

At Auckland Airport, we are a busy hive of activity, and a lot of what we look for is how you would align with our AKL values All In | Tātou tatou – How we feel, Know How | Kōkiri Tahi – How we think and Let’s Go | Karawhiua – How we act.

To ensure your success in this role, you will need:

• Degree qualification in commerce, business or engineering with additional Project management qualification (i.e. Prince) desirable

• 10+ years' experience in representing operational interests in significant infrastructure/transformation projects at a senior level, including within complex, multi-stakeholder environments

• Proven programme management expertise, including delivery of large, multi-year, cross-functional initiatives.

• In-depth understanding of infrastructure design, delivery, and operational integration processes.

• Demonstrated experience working with regulatory agencies, government bodies, and industry partners.

• Track record of leading cross functional teams through significant change, ambiguity, and transformation.

• Familiarity with risk management, compliance, and assurance frameworks.

• Proven record in influencing / persuading and commercial negotiation

About us

From the arrival of the Tainui Waka into the Manukau Harbour, Auckland Airport has always been a place of journeys. We stand proudly as the gateway to Aotearoa, welcoming travellers beginning their journeys, farewelling Kiwis to new destinations, connecting businesses and workers to new opportunities, and celebrating partners and investors who back us along the way. We have ambitions to be a global hub and a comprehensive development programme to deliver this vision.

With so many moving parts to keep the airport precinct running, it’s our collaboration and passion that keeps everything together. This is what our culture and heritage have been built on. When you work with us, you’ll share our ambition to be a great New Zealand business, and one that’s making a strong contribution to the wellbeing of our communities and economy.

E mahi ana mātou mō Aotearoa. We are working for New Zealand.

Auckland Airport is more than just a business. It’s a truly unique place with an important role to play in New Zealand’s recovery. Together we’re its custodians, knowing that the work we do has the power to create positive change for our customers, the community, the environment and for the prosperity of Aotearoa. We’re all about creating a sense of place where everyone can thrive, and one where others aspire to work. We’re a diverse and inclusive workplace and welcome people from all walks of life.

Whiria te tangata. Our values weave us together. They’re what we stand for, who we are and how we act.

Apply today

It’s our collaboration and passion that keep everything together. This is what our culture and heritage have been built on. When you work with us, you’ll share our ambition to be a great New Zealand business, and one that’s making a strong contribution to the wellbeing of our communities and economy.

If this role sounds like you, we’d love to hear from you. Click the