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Senior Manager of MICE Sales

Job description

  • Develop and implement comprehensive sales strategies to attract new clients and retain existing ones.
  • Identify and pursue new business opportunities within the MICE segment to drive hotel occupancy and maximize venue usage.
  • Conduct market research and analyze trends to adjust pricing strategies, event packages, and target markets.
  • Prepare marketing concept papers, proposals, and strategic plans for MICE products and events.
  • Participate in trade shows, exhibitions, and networking events to showcase offerings and expand industry contacts.
  • Monitor and guide the sales team to achieve revenue targets across venue, hotel, F&B & attractions
  • Assist the Director of MICE Sales in driving business performance and provide timely updates on progress
  • Prepare and manage budgets, monitor yield and occupancy performance, and generate regular sales performance reports
  • Develop and refine MICE & Corporate Sales product offerings, ensuring they meet market demand and align with brand strategy
  • Oversee key accounts, ensuring exceptional service delivery and prompt resolution of client concerns.
  • Build and maintain strong relationships with industry partners, clients, and stakeholders to generate repeat and referral business.
  • Collaborate closely with clients and operations teams to understand event requirements and close service gaps.
  • Lead, mentor, and motivate the MICE & Corporate Sales team to achieve sales targets and maintain high performance standards.
  • Support the Director of MICE Sales with organizational, communication, and administrative tasks at a strategic level.
  • Ensure all events are delivered on time, meet client expectations, and follow detailed planning checklists.
  • Oversee compliance and risk management within MICE & Corporate Sales operations.
  • Assist in the development of new event types, P&L planning, budgets, and event calendars.


Job Requirements:


  • Bachelors Degree in Hospitality Management, Event Management, Business Administration, Marketing or related field
  • Minimum of 8-10 years in MICE & Corporate Sales
  • Strong leadership, communication, and interpersonal skills.
  • Proficiency in MS Office Suite and Dynamic 365 for business needs.
  • In-depth knowledge of the MICE & Corporate Sales industry, including trends, competitors, and market dynamics.
  • Travel is required for client meetings, site inspections, and industry events.

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Company information

Company
Resorts World Sentosa
Location
Singapore
Singapore
Posted
1 month ago

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