Senior Manager - Client Servicing

About the Company: Develop and nurture favorable business relationship with clients and Work with clients to develop event marketing and communication plans ● Understand client brief and develop event strategies that align with client objectives and budget ● Gather research, spearhead ideation with creative teams, develop and deliver pitch presentations ● Serve as the main point of contact for clients throughout the event planning process, ensuring that all client needs are met and exceeded ● Maintain open lines of communication with clients to ensure satisfaction and identify opportunities for growth and improvement ● Collaborate with internal stakeholders to ensure seamless execution of events and programs ● Develop and maintain relationships with key decision-makers at client organizations ● Provide exceptional customer service by responding promptly to client inquiries, resolving issues efficiently, and exceeding expectations ● Stay up-to-date on industry trends and developments to provide innovative solutions that meet clients' evolving needs