Senior Key Account Manager (m/f/d)

Do you want a job with purpose and a sustainable effect on the environment, and would you like to become part of our fantastic team? Then you're in the right place!

Our mission at Too Good To Go is to inspire and empower people every day to save food from being wasted. We have a simple solution for this: The Too Good To Go app connects supermarkets, bakeries, restaurants, cafés, canteens, and hotels with our users, who can pick up surplus food at a reduced price. This way, we ensure that good food ends up on plates instead of in the bin.

Too Good To Go is committed to being a socially, economically, and environmentally sustainable company. We have already been certified as a B Corp company for this.

Your Role in Our Team

As a Senior Key Account Manager (m/f/d), you will be responsible for the growth and long-term retention of some of our most complex and high-revenue partners. You are a central pillar of our Growth Team and take holistic and independent responsibility for the management, strategic development, and expansion of this challenging key account portfolio. The role requires foresight and exceptional organizational talent, as you are the crucial link between long-term strategic planning and operational excellence. In close coordination with your Team Lead, you will significantly define the strategic direction and translate it into scalable initiatives and concrete milestones. Your goal is clear: you will steer the decisive levers to activate existing networks up to the top decision-maker level, fully exploit growth and synergy potentials, and let sustainable partnerships flourish.

Your Responsibilities

• Strategic Account Development & Revenue Responsibility: You will professionally manage complex, multi-layered key accounts at a senior level and independently be responsible for the overarching account strategy and sustainable revenue growth across all hierarchical levels (from headquarters to regional structures to operational sites).
• Complex Negotiations & Executive Relationship Management: You will continue to nurture established existing partner relationships with trust, build close, sustainable contacts at decision-maker and C-level, and ensure that our partners have the best Too Good To Go experience. You will also lead contract negotiations, framework agreements, and strategic annual reviews.
• Data-Driven Growth & Performance Optimization: You will conduct in-depth performance and market analyses, identify scalable growth potentials, and develop well-founded business cases and concrete recommendations for action for your partners to specifically and measurably increase partner engagement.
• Analytical Excellence Meets Strategic Consulting: You will use tools like Salesforce and Looker at an excellent level to identify weaknesses and opportunities in performance, and resolve them through targeted consulting directly with your partners.
• Leveraging Synergies & Cross-Functional Leadership: You will work hand in hand with our acquisition teams, translate market insights and trends into strategic opportunities for your portfolio, and successfully implement them with your existing partners.
• Process Innovation & Mentoring: Together with your Team Lead, you will develop and implement overarching strategies to make our growth workflows even more efficient and scalable. In doing so, you will act as a technical sparring partner and mentor for less experienced colleagues in the team.
• Proactive Brand Ambassador: You will confidently and joyfully represent Too Good To Go at industry events, panel discussions, and trade fairs, as well as in strategically important partner meetings at management level, both on-site and digitally.

What You Bring

• Mission Match: You identify with our mission and are eager to contribute your part to reducing food waste.
• Solid Senior KAM Experience: You have in-depth experience in strategic Key Account Management (ideally in B2B sales, growth, or large account sales) and bring demonstrable success in managing, leading, and scaling complex, high-revenue partner portfolios.
• Proven Negotiation Skills & C-Level Competence: You have solid experience in conducting demanding contract negotiations, framework agreements, and annual reviews, as well as in confidently managing stakeholders at decision-maker and executive management levels.
• Exceptional Organizational Talent: You love a varied, dynamic environment, always maintain an overview even with many parallel strategic projects, and distinguish yourself through excellent structuring skills. You also have the ability to independently manage complex processes and lead as a technical role model within the team.
• Analytical Excellence & Strategic Implementation Strength: You have excellent numerical understanding and strategic foresight, and a strong hands-on mentality to reliably translate data-based insights into concrete measures and scalable business cases. You think agilely, pragmatically, and solution-oriented when facing complex challenges.
• Cross-Functional Team Player: You thrive in close, strategic collaboration with various interfaces (e.g., Team Lead, Acquisition Teams, Marketing & Co.) and drive joint projects forward in a goal-oriented manner.
• Communication Skills: You communicate fluently and with negotiation proficiency in German and English to interact optimally and at eye level with your national and international colleagues as well as external partners.

What Awaits You Here 

• WORK FLEXIBLY: 
• Hybrid Work (2 days home office)
• Flexible working hours
• Company pension scheme and company disability insurance after the probationary period
• Additional days off for significant life events
  
  
• CELEBRATE & SOCIALISE
• Regular events such as summer and winter parties
• TGTG vouchers worth 50 Euros
• Our Shareback Program: You receive three fully paid workdays for volunteer activities in the field of food rescue. 
• Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups
• We live an active feedback and error culture with open and honest communication. 
• Comprehensive and structured onboarding at our Berlin office.
  
  
• LOCAL BENEFITS:
• A fair fixed salary plus a bonus that rewards your performance
• You will receive a fully paid child sick day from us.
• Discounted memberships for the Urban Sports Club or vouchers via Hrmony
• Jobrad (Company bike program)
• Individual professional development opportunities through our own Learning & Development program.
• Work equipment: Macbook + iPhone 
• Vacation: 27 vacation days (+3 days after probationary period) 

Our Values

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

Ready to become part of our mission? 

Then we look forward to receiving your CV and personal cover letter, in which you tell us why you are a perfect fit for Too Good To Go! We are also happy to receive your application if you do not (yet) meet all the requirements 100%, but have the motivation to acquire the necessary skills. We welcome all applicants, regardless of gender identity, sexual orientation, religion, ethnicity, national origin, migration history, marital status, age, and physical or cognitive abilities. In the interest of equal opportunities, we kindly ask you to refrain from including a photo. 

We look forward to getting to know you!

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