Phoenix Recruitment
8 months ago
Senior Journey Specialist - Randburg
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Company information
- Company
- Phoenix Recruitment
- Location
- South Africa, Gauteng, Johannesburg, West Johannesburg, Randburg South Africa
- Posted
- 8 months ago
Job description
Luxury Lodge Collection based in Randburg is seeking an experienced Senior Journey Specialist to design and sell complete travel experiences for discerning guests visiting Southern and East Africa. This role blends expert itinerary planning with proactive sales engagement, requiring a deep understanding of the region, a passion for guest service and a strong ability to convert leads into bookings that drive revenue growth. Duties: Travel Coordination & Planning: Design and sell bespoke, tailored travel experiences for discerning guests visiting Southern and East Africa; Develop and maintain in-depth knowledge of the region's luxury lodges, hotels, and resorts; Collaborate with internal stakeholders to ensure seamless execution of travel arrangements; Provide exceptional customer service to clients, ensuring their travel needs are met and exceeded. Requirements: Proven track record of success in a similar role; Strong understanding of Southern and East Africa's luxury travel market; Excellent communication and interpersonal skills; Ability to work independently and as part of a team; Strong problem-solving and analytical skills; Proficiency in MS Office applications, particularly Excel. Benefits: Competitive salary and benefits package; Opportunities for professional growth and development; Collaborative and dynamic work environment.
Required skills
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