Senior IT Support Engineer @ Box Inc.

WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 4 years of working experience in an IT Support role Working knowledge of Windows and OSX operating systems Working knowledge of Lenovo and Apple hardware Knowledge of networking concepts Lead complex initiatives to scale and transform the business Comprehensive understanding of networking (Network certification) Experience with troubleshooting and resolving technical issues Strong analytical skills Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Ability to prioritize tasks and manage multiple projects simultaneously Ability to work independently and as part of a team