Senior IT Support Agent

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS Single point of contact for users' issues and requests Answer all contacts efficiently and professionally Provide technical support and solutions to users’ problems Troubleshoot and resolve technical issues in a timely manner Collaborate with other teams to ensure seamless service delivery Ensure that all interactions are respectful, professional, courteous, and empathetic.