Senior IT Operations Specialist

SENIOR IT OPERATIONS SPECIALIST About the company We are looking for a Senior IT Operations Specialist with solid, practical experience in on-premises client infrastructure and automation. The work primarily focuses on administering, maintaining, and supporting IT hardware in our stores: 14,000 Windows devices (POS and backoffice computers), 7,000 printers, 3,500 Proxmox VE servers, and millions of electronic shelf labels (ESLs). The position combines infrastructure administration, DevOps practices, automation, and operational continuity. KEY TASKS On-premises infrastructure (main area of work) Maintaining, operating, and developing the on-premises infrastructure, ensuring stability, performance, and high availability. Administration of Windows and Linux systems, including patching, security, and best practices. Administration of Proxmox-based virtualization environments in a highly distributed setup. Management of backups and Disaster Recovery. DevOps and automation Reducing manual operational tasks through automation and standardization – most often using PowerShell scripts. Close collaboration with other IT teams to improve deployment processes, reliability, and problem resolution. Reliability and operations Utilizing monitoring solutions (e.g., Nagios, Grafana) to ensure high availability and reliability. Solving large-scale problems, analyzing root causes, and implementing corrective actions, along with preparing required documentation. Collaboration and documentation Creating and maintaining clear, practical documentation (runbooks, operational guides, instructions). Supporting onboarding and promoting good operational and infrastructural practices. Cloud Working in hybrid environments (on-prem + cloud) ensuring integration, security, and operational consistency. Nice to have: operating and supporting Docker and Kubernetes workloads. WHAT WE EXPECT Minimum of 5 years of experience in infrastructure, systems, DevOps, or similar roles. Experience with on-premises client environments — the larger the scale, the better. Very good knowledge of Windows and Linux system administration. Scripting skills (PowerShell, bash, or similar). Knowledge of Microsoft Configuration Manager (MCM/SCCM/MECM). Experience with Proxmox. Experience working with Semaphore/Ansible in production environments. Good understanding of network fundamentals (IP, routing, firewalls, VLANs). Experience with monitoring tools — knowledge of Nagios will be a big plus. Nice to have: experience with CI/CD tools (Jenkins or GitHub Actions). Nice to have: knowledge of Docker and Kubernetes. WHAT WE OFFER Work with large-scale infrastructure – 3,500 physical stores across Europe and in a constantly developing, international environment. Onboarding program and appropriate training on relevant technologies. An IT organization operating according to the "fix it once, fix it right" philosophy. Flexible work location with the possibility of combining remote work (up to two days a week, after the onboarding period) and work from our office in Gdańsk. Meal subsidies in the company canteen. Free parking space. Employee discounts on our products. Private healthcare, group insurance, holiday benefits. Opportunity to participate in sports and integration initiatives.