Senior IT Operations Manager (m/w/d)

Join the Digital Career Institute

The Digital Career Institute (DCI) is one of the leading providers for digital trainings in Germany. We help people to take new professional paths – and connect education, labor market, and companies.

Your Tasks

• Comprehensive IT Infrastructure Responsibility: Strategic responsibility and operational management of the entire IT landscape for our internal employees and students
• System Restructuring & Consolidation: Analysis, cleaning up, and optimization of grown structures as well as efficient backlog management and its cleaning up
• End-to-End Project Management: Self-responsible planning and implementation of complex IT projects and system migrations
• Process Automation : Process modeling and automation of the Jira environment
• Cloud & Hybrid Infrastructure: Design and management of multi-cloud environments (AWS, Azure, GCP) as well as Google Workspace
• Security & Compliance Management: Development and implementation of security standards for networks, servers, and identity management
• Asset & Vendor Management: Professionalization of IT logistics (SnipeIT), contract management, and control of external service providers Your place of work will be our location in Berlin.

Your Skills

• Multiple years of professional experience in IT system administration as well as agile ticket and project management
• Outstanding organizational and structuring skills when planning IT workflows, even under high workload, as well as sovereignty in phases of high utilization
• Analytical identification of bottlenecks in the ticket landscape and development of scalable solutions
• High implementation strength and hands-on mentality to discipline administrative legacy tasks and the ability to consistently prioritize
• Safe handling with Windows-, Linux- and MacOS-environments as well as modern network technology
• Verbal skills in German and English for goal-oriented interface communication

Your Benefits

• A varied task portfolio with a lot of self-responsibility
• The opportunity to actively shape processes and optimize them
• A motivated team and short decision-making paths
• A modern working environment and flexible work models
• Powder yourself up with the offer from Urban Sports Club
• Do something for your mental health with Nilo
• Work under palm trees? Of course. Workation up to 2 x 4 weeks per year in EU countries

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