Senior Director, Acceptance Solutions Sales Executive

Team Summary
Visa’s Cybersource is a market-leading e-commerce platform for acquirers and merchants, enabling secure transactions both online and offline. The platform provides enhanced fraud management capabilities and solutions that facilitate all payment types. Cybersource’s Decision Manager offers world-class fraud detection, and the platform has evolved into an omni-channel solution supporting digital, in-app, and in-store transactions.

In addition to Cybersource, the Acceptance Solutions team is responsible for driving the sale and adoption of Visa’s network products and solutions, including core payment network capabilities, value-added services, and new innovations. The team also leads acquiring-side sales for Featurespace, a leading provider of fraud prevention and risk management solutions, ensuring acquirers and merchants benefit from advanced fraud detection and transaction monitoring.

Cybersource is the largest payment gateway platform across India, Sri Lanka, and Bangladesh, supporting many of the region’s largest e-commerce businesses. The team’s expanded remit positions it as a strategic pillar for Visa’s growth, with executive sponsorship to invest in innovative merchant and acquirer solutions.

Cybersource is the largest payment gateway platform across India, Sri Lanka and Bangaldesh markets. Many of the largest ecommerce businesses in India depend on Cybersource to provide uninterrupted commerce and superior customer experiences to their users while managing risk to global standards. Cybersource has been identified as a strategic pillar to Visa’s global strategy to create more innovative merchant solutions and has significant executive sponsorship to invest in its growth.

Job Description and Responsibilities

Drive Cybersource Visa network products, and Featurespace acquiring-side solutions revenue objectives for India & South Asia. This role is responsible to deliver against our new business development goals, deepening of existing client relationships and all commercial business management agendas. The role has coverage of India and South Asia markets.

The role is tasked with meeting our annual revenue goals (revenue is in 8-digits USD), new business development and renewal goals (measured through contracted average annual net revenue) and other strategic initiatives. The Business Leader will achieve objectives by achieving sales alignment with larger Visa teams, regional and global Cybersource teams and other Visa departments. This is a critical role and reports to the Vice President and Head of Acceptance Solutions for Asia Pacific.

This role is also the account management lead for all Cybersource clients in India including VPC reseller relationships with acquirers, merchant users and other distributor partners. FI accounts are led by AEs however the CYBS relationship and goals are managed by this position jointly.

• Success metrics include revenue & transaction growth, market share, client success and other related KPIs for Cybersource Sales as agreed to in the Visa Annual Operating Plan (AOP).
• Be an active member of the country AEs and regional CYBS teams. Ensure success in coordination with other teams.
• Deliver Cybersource AOP and sales performance management KPIs including pipeline management, conversion, time to revenue etc.
• Manage close working partnerships with Visa stakeholders – AEs, other business development teams, Product, Finance and Legal.
• Drive execution of pricing and commercial strategy.

You will need to be a highly effective communicator who can form networks and make inroads into client organizations. You will operate in a complex, matrixed environment. You will need to be adept at developing a robust internal and external network of relevant global business leaders to help you execute effectively. This is an opportunity to be at the forefront of ecommerce business development with significant potential for growth.