Senior Conversational AI Solutions Architect & Strategist

We are seeking a highly experienced Senior Conversational AI Solutions Architect & Strategist for a fixed-term consulting engagement of 2.5 to 3 months, requiring a minimum commitment of 20 hours per week to lead the assessment and strategic definition for a mission-critical, next-generation AI product line. You will drive a definitive recommendation on the "how" and "if" of building a core AI Receptionist solution, defining both the optimal microservice architecture and the successful Go-to-Market (GTM) strategy.

This role requires a unique blend of deep expertise in modern Conversational AI technologies (e.g., LLMs, NLU, TTS) and a strong business acumen to architect a winning solution blueprint and roadmap.

Responsibilities:

• Lead Strategic Assessment: Conduct a comprehensive assessment to deliver a definitive recommendation on an "all-in build" versus an "Integrator-Architect" hybrid model for core AI components.
• Microservice Architecture Definition: Perform a detailed "build-vs-partner" analysis for key microservices, including Intent Recognition, Task-Oriented Actions, Real-time Sentiment Analysis, and branded Voice/Language Services.
• Cloud Strategy & Analysis: Conduct a comparative analysis of primary cloud providers (GCP, AWS, Azure) to recommend the optimal platform for hosting specialized, low-latency AI and conversational workloads.
• Platform Integration: Define the API-first architecture and integration plan required for the AI to execute external actions (e.g., CRM updates, Directory Integration, presence routing).
• Architectural Gap Analysis: Identify core architectural changes needed within existing platform infrastructure to meet the real-time, low-latency demands of the new AI product.
• Product & GTM Strategy: Define the market fit, conduct User and Buyer Persona Analysis (including white-label reseller models), and propose the final packaging and pricing strategy (e.g., "AI-Premium" SKUs).
• Executive Deliverables: Synthesize all findings into a comprehensive report, including a Microservice Architecture Blueprint, a detailed "Build vs. Partner" decision matrix, and a clear, phased 18-month strategic roadmap.
• Stakeholder Management: Plan and lead high-level kickoff meetings, detailed technical workshops, and executive roadmap presentations.