Senior Consultant (m/f/d)

We are looking for a Senior Consultant to shape the digital transformation in the social security sector for our clients with us. In this role, you will guide our clients from the initial idea to successful implementation, analyze business processes, and develop functional and digital solutions for modern administration and benefits processes. You will work closely with clients and partners and actively contribute your ideas to create sustainable improvements and achieve real added value.

Shaping the digital social security of tomorrow: You will support social security carriers and organizations in the digitalization and modernization of their functional and administrative processes. You will accompany our clients from the strategic idea to successful implementation and make an active contribution to the further development of modern administrative services.
Functional consulting: You will analyze existing processes, identify optimization and harmonization potentials, and develop sustainable solution approaches together with clients. You will contribute your own ideas and actively shape the digital transformation.
Understanding requirements – Developing solutions: You will capture, structure, and evaluate functional requirements from complex administrative and social security contexts. Based on regulatory, organizational, and functional specifications, you will develop practical concepts and oversee their implementation.
Collaboration at eye level: You will coordinate functional topics between clients, partner service providers, and internal teams, ensuring that different interests are successfully brought together. You will act as a trusted point of contact for all project participants.
Project management: You will take on project management tasks in digitalization, transformation, and modernization projects. You will work closely with development teams and oversee the implementation of functional requirements into digital solutions. From planning through to steering and implementation, you will keep track of deadlines, dependencies, and project results.
Workshops and knowledge transfer: You will plan, moderate, and document workshops, expert discussions, and coordination meetings with clients, partners, and stakeholders. Furthermore, you will represent functional topics in committees and working groups and support sustainable knowledge transfer.
Quality and customer success: Through structured consulting, goal-oriented project management, and partnership-based collaboration, you will support our clients in successfully implementing their transformation.

• Enthusiasm for contact, strong communication skills, and a pronounced customer orientation  
• Sense of responsibility, independent way of working, and confident demeanor in workshops and committees  
• Ability to present complex issues clearly and comprehensibly  
• Ability to bring together different interests and develop viable solutions  
• Ability to independently develop practice-oriented functional solution proposals and to evaluate complex requirements from regulated administrative and social security contexts   
• Willingness to cooperate closely with development teams as part of the implementation of functional requirements 
• Building sustainable customer relationships and professional networks 
• Independent further development of functional and strategic topics 
• Willingness to travel and to work on-site at clients and partner service providers  
• Very good oral and written communication skills in German  
  
  Desirable:  
• Good understanding of workflow systems  
• Project experience in the area of social security, public clients, or comparable regulated organizations  
• Understanding of processes and structures in social security or public administration  
• Knowledge of ECM/DMS and ideally of FOM and OM  
• Experience in collaboration with associations, carrier organizations, or institutional stakeholders is an advantage  

Your opportunity – now and for the future: 

• Flexible working: Work on-site in one of our modern offices or flexibly from your home office.
• Team spirit: Experience a (family)-friendly, appreciative work atmosphere within the company and your team.
• Continuous learning: We are happy to support you through internal and external training. 
• Community of Practice: Collaborate in interdisciplinary project groups, exchange knowledge, and develop creative problem solutions. 
• Always up-to-date: Our monthly OpenFriday with contributions from all employees (across locations) and a shared breakfast keeps you informed. 
• Work-Life Balance: Flexible working hours with flexitime and 30 days of vacation are a matter of course. 
• Health: Company health management with company sports, subsidies for EGYM Wellpass membership, and JobRad ensure activity in your daily life. 
• Rewarding additional benefits: Receive additional advantages through the Corporate Benefits program, Deutschland Ticket Job, employee referral program, and much more. 
• No cold water: Your onboarding will be with your own mentor.

Meike Bodemann, HR Manager/Management Assistant
European IT Consultancy EITCO GmbH
Phone +49 (228) 338 881 150

Locations:
Berlin, Potsdamer Platz 10, 10785 Berlin
Bonn, Am Bonner Bogen 6, 53227 Bonn
Essen, Nordhofstraße 2, 45127 Essen

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