Senior Commercial Account Executive

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a dedicated Senior Account Executive with a proven track record in B2B sales and a passion for driving growth in the SaaS landscape. You will play a vital role in growing our Commercial account base by identifying new opportunities, building strong relationships with existing customers, and developing strategic partnerships to drive revenue growth. This is an exceptional opportunity to join a fast-paced and dynamic team that is shaping the future of customer service. If you're passionate about sales, have a track record of success, and are looking for a challenging and rewarding role, we'd love to hear from you. Responsibilities: • Identify new business opportunities through prospecting, networking, and research • Build strong relationships with existing customers to drive repeat business and referrals • Develop strategic partnerships with key decision-makers to drive revenue growth • Collaborate with cross-functional teams to develop and execute sales strategies • Meet or exceed quarterly and annual sales targets • Stay up-to-date on industry trends, competitor activity, and market developments to inform sales strategies • Utilize Zendesk's CRM system to track customer interactions and manage sales pipeline • Participate in regular training sessions to stay current with product knowledge and sales best practices • Work closely with the Sales Operations team to optimize sales processes and improve sales performance • Travel up to 20% of the time for business meetings, conferences, and other work-related activities Requirements: • Bachelor's degree in Business Administration, Marketing, or a related field • At least 5 years of experience in B2B sales with a proven track record of success • Strong understanding of the SaaS landscape and ability to articulate the value proposition of Zendesk's products • Excellent communication, negotiation, and closing skills • Ability to work independently and as part of a team • Strong analytical and problem-solving skills • Proficiency in CRM systems and sales tools • Willingness to travel up to 20% of the time for business meetings, conferences, and other work-related activities What We Offer: • Competitive salary and bonus structure • Comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and more • Ongoing training and development opportunities to enhance your skills and knowledge • Collaborative and dynamic work environment with a passionate team • Flexible working hours and remote work options • Access to cutting-edge technology and tools • Recognition and rewards for outstanding performance