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Placements24

16 hours ago

Senior Cloud Support Engineer - Remote, Enterprise Focus

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Company information

Company
Placements24
Location
South Africa, KwaZulu-Natal, eThekwini, Durban South Africa
Posted
16 hours ago
View all jobs at Placements24

Job description

Placements24 is seeking a Senior Technical Support Engineer for a fully remote role. You will provide advanced technical assistance to enterprise customers, diagnose cloud and network issues, and drive product improvements.

The role emphasizes asynchronous communication, comprehensive documentation, and a proactive support mindset. The ideal candidate brings deep cloud knowledge (AWS/Azure/GCP), scripting skills, and experience in a SaaS environment, with strong problem-solving and communication

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