Senior Cloud Operations Engineer (all genders) CH

Everyone talks about digitalization – we're doing it. As a manufacturer of Europe's #1 CRM/CX platform, we develop innovative software products in the areas of customer relationship management, marketing automation, and machine learning. Accompanying companies in their digitalization and consistent customer centricity is our passion. We love state-of-the-art technology, craftsmanship, and innovation. You too? Then you're in the right place at BSI!

Your Tasks

• Make in-house and external customers happy with innovative cloud solutions

• You are responsible for the stable and efficient operation of our SaaS platform on AWS, Azure, and T-Systems, ensuring compliance with our SLAs

• You further develop our observability with Prometheus and Grafana, analyze disruptions, and perform root cause analyses. As part of the team, you will also take over 2nd-level support and on-call duty

• You manage over 20 clusters on which our entire customer base runs – including lifecycle, updates, and further development of the platform

• You automate the setup and management of our cloud infrastructure with Terraform and ensure that new applications are reliably and automatically deployed on Kubernetes with ArgoCD, Docker, and CI/CD

• You ensure secure and resilient systems, further develop backup and disaster recovery concepts, and regularly test their practicability

• You keep our documentation up-to-date, optimize processes, and automate what doesn't need to be done manually

We're looking for doers

• Completed apprenticeship, at least 3 years of experience in this field

• Broad knowledge in the areas of networking, security, virtualization, containers (Docker/Kubernetes)

• Experience with automation tools (Ansible, Terraform) and scripting languages (Bash, Python)

• Sound Linux know-how (Ubuntu/Debian, RedHat/CentOS)

• Curiosity, efficient work style, and entrepreneurial thinking

• Very good German and English skills

Strong reasons for BSI

• Entrepreneurial design and participation opportunities in an appreciative corporate culture free of hierarchies

• Personal support and our further education budget for your development

• Contribution to lunch (Lunch Check)

• Flexible working hours and locations

• Option to purchase vacation, sabbatical, and workation within the EU

Sounds exciting? Convince us with your CV, work and study certificates, and a cover letter. Feel free to let us know in it from when you would be available and with what workload. If you have any questions in advance, please contact our Recruiting Team at any time:

Here's how it continues: We will review your documents internally and will usually get back to you within a week. Typically, you can expect 2 interviews with us, which will take place in person at our BSI locations. Instead of assessments, we value getting to know each other.

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