Senior Business / IT Analyst

Carry out analyses centered on business needs that will guide the solutions to be implemented, by documenting them in detail and by validating them continuously with business managers.

Identify client interface requirements such as display screens, reports or dashboards in order to meet business needs.

In collaboration with other analysts, designers and developers, identify and formalize business rules, transposition rules into systemic contexts or data transformation.

Identify and document processes to be updated and suggest improvements to simplify such processes and increase their efficiency.

Assist in defining functional, integration or acceptance testing plans and coordinate their execution in support of users.

Steer continuous improvement and development projects, sometimes as product owner (PO), while respecting administrative and technological constraints.

Act as intermediary between business teams and technical production team.

Contribute to the development and updating of the sector's IT solutions development strategy.

Understand, analyze, document and support partners/users in clarifying their needs.

Perform complete, fully documented and substantiated analyses that are based on solid evidence.

Assist in defining the functions, services or technical elements required.

Assist in designing the solution in collaboration with the team while maintaining the "just enough just in time" mentality using the best practices supported by the centres of excellence.

Participate in the development and application of functional rules, technical specifications, and solution design and delivery standards.

Actively contribute, with other experts in the sector, to the implementation of solutions and the execution of the following activities (examples): proof of concept and prototyping, various validations, workload assessment, testing strategies, testing, operations and user documentation, training and knowledge articles, etc.

Assist with or carry out testing at various levels of detail, both functional and technical, and support partners in this area.

Actively contribute to the maintenance of the documentation necessary for the sustainability of designed or current elements and to the IT asset development plans under the team's responsibility.

Assist in monitoring, developing and supporting applications, systems and practices in the sector or field of expertise.

As needed, perform certain technical, development, configuration or quality assurance activities when required by the context.

Formulate professional opinions and make pragmatic recommendations in compliance with established standards, rules and guidelines.

Examine data and reports to identify underlying trends, major gaps and root causes of various issues.

Actively contribute to solving operational problems and proposing solutions to improve processes and methods.

Carry out duties and achieve the deliverables under personal responsibilities in collaboration with other stakeholders in the field or workgroup.

Support partners/users throughout the delivery process while guaranteeing the quality of the service provided.

Actively participate in all of the team's activities (ceremony preparation, definition of done, etc.).

Experience supporting regulatory projects in the wealth industry is an asset.

Strong analytical, processing, coordination and collaboration skills.

Good communication, writing and lay explanation skills as well as strong ability to transmit knowledge.

Basic experience with programming languages, databases or other technologies, depending on the context.

Familiarity with the software development life cycle (SDLC), DevOps and ITIL, and application of related best practices.

Ability to maintain healthy work relationships with stakeholders in various sectors and at various hierarchical levels.

Appreciation and promotion of internal partner/user contact.

Curiosity, autonomy, discipline and analytical thinking.

Desire to continue to learn.