Senior Business Development Officer

Responsibilities

▪ You will be the main point of contact for all customer account management issues. ▪ You will negotiate contracts and close agreements to maximize profit. ▪ You will build trusting advisor relationships with key accounts, client representatives, and executives. ▪ You will ensure the timely and successful delivery of our solutions according to customer needs and objectives. ▪ You will forecast and track key metrics for key accounts (e.g., quarterly sales results and annual forecasts) and prepare account status reports. ▪ You will collaborate with the sales team to identify and develop opportunities within the territory. ▪ You will assist with difficult customer requests or escalate issues as needed. ▪ You will maintain close relationships with partners, vendors, and suppliers as appropriate. ▪ You will stay up-to-date on internal and external developments in the e-commerce world to gain in-depth knowledge of sellers and the industry. ▪ You will supervise and support the work of junior members of the Business Development Team.

Qualifications

▪ Experience in Business Development – at least 3 years ▪ University degree – BSc/BA in Business Administration or a related field ▪ Excellent communication skills in German, Turkish, and English (spoken and written); further languages are welcome ▪ Ability to deal with internal and external stakeholders ▪ Customer service skills with the ability to remain calm under pressure ▪ Organized with a proven ability to work under pressure and meet deadlines ▪ Confident, professional, and friendly with a positive attitude and high motivation ▪ Experience in Customer Account Management, Contract Negotiation, Stakeholder Management, and Customer Service ▪ German & Turkish at native speaker level ▪ English at a professional level ▪ E-commerce experience (desirable)

Benefits

▪ Varied, self-responsible support and development of key accounts with a direct impact on sales targets. ▪ Small four-person team with flat hierarchies allows for quick decisions and close exchange with executives. ▪ Opportunity to support junior team members and thus gain practical leadership experience. ▪ Global e-commerce focus offers daily contact with international customers and markets in three languages. ▪ Individual training and development opportunities as well as flexible working hours including a fixed home office day. ▪ Attractive salary of €35-50k plus performance-related bonus and additional benefits in a collegial environment.

Find Jobs in Germany on Arbeitnow