Senior Business Analyst (m/f/d) - Mobile Apps & Digital Identity (Ref. No.: 48196)

For a long-term project at our client in Bern (with a remote component), we are looking for a Senior Business Analyst (m/f/d) - Mobile Apps & Digital Identity.

Key Facts
Start: 01.01.2027
Duration: Not known
Utilization: 100 %
Type of engagement:
Location: Canton of Zurich
Country of engagement: Switzerland

Your tasks

• Analyze, conceptualize, and further develop end-to-end journeys with a focus on a central security app and its interaction with other apps

• Take functional responsibility for continuous customer flows across multiple apps, including app switching, rollbacks, and robust error handling

• Develop understandable and implementable requirements, including user stories and acceptance criteria

• Identify dependencies, special cases, and optimization potential, for example, in case of device changes, interrupted processes, or failed confirmations

• Work closely with Product Owners, UX, Engineering, Testing, App Teams, as well as Security, Architecture, and Backend specialists and support the implementation until successful launch



Mandatory Requirements

• Several years of experience as a Business Engineer or Business Analyst in the conception and implementation of digital solutions at a senior level (5-8 years)

• Profound understanding of mobile apps (iOS/Android), their interactions, and the specifics of mobile user guidance, as well as knowledge of the Android and Apple/iOS platforms

• Experience in requirements engineering as well as in the structured analysis and design of complex, cross-system processes

• Ability to holistically consider functional, technical, UX, and security perspectives and to develop practical solutions from them

• Experience in agile product development and in close collaboration with interdisciplinary teams

• Knowledge of working with Confluence and JIRA

• German language skills at C2 level and English language skills at B2 level

• Independent, structured, and solution-oriented way of working, as well as a strong sense of quality and understanding of security and user-friendliness

• Enjoyment of complex issues and collaboration across team and system boundaries, as well as clear, audience-appropriate communication with business and IT stakeholders

• Willingness to take responsibility, critically question assumptions and existing solutions, actively drive topics forward, incorporate feedback, and support continuous improvement



Desirable Requirements

• Experience with authentication, authorization, and login processes, digital signatures, or transaction approvals

• Knowledge in the banking sector, especially in digital customer and product opening processes

• Good understanding of mobile integration concepts such as app-to-app communication, deep links, mobile interfaces, and the integration of security functions

• Experience with user-centered design and the modeling of processes and workflows, for example, using BPMN, use cases, customer journeys, or flow charts

• Experience with testing and quality assurance in digital projects

• Experience in SAFe environment

• Experience in regulated environments, for example in the financial sector, as well as in dealing with security and compliance requirements

• Experience with UX and design tools such as Figma



Further information

- Engagement period: 01.01.2027 - 31.03.2028

- Workload: 100%

- Location: Zurich with remote component - 3 days per week on-site

Let’s power the future together
From the business case to implementation: As a leading consulting firm for strategic transformations, we are a trusted partner for our clients - and for our employees. Responsible, high-performing, and always with a focus on people. #WeAreWavestone
With our 360° portfolio of consulting services, we combine first-class industry expertise with a broad spectrum of cross-industry competencies, work interdisciplinarily, and think outside the box. We can offer our partner companies and freelancers comprehensive perspectives within our own projects and support them as a long-term framework agreement partner in filling project vacancies - promptly and directly.

We look forward to hearing from you!

Your direct contact at Wavestone
Lejla Nametak
Phone: +49 89 455 99 306
Email: -----

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