Senior Business Analyst - E-commerce

We are looking for a highly analytical and detail-oriented Senior Business Analyst to drive data-driven decision-making and optimize business performance for our e-commerce platform. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring seamless execution of strategies to enhance user experience, sales, and operational efficiency. **Responsibilities** * Analyze business processes, user journeys, and platform performance to identify growth opportunities * Collaborate with cross-functional teams (marketing, product, engineering, and operations) to gather requirements, define project scope, and prioritize initiatives. * Conduct in-depth data analysis using SQL, Excel, and other analytical tools to uncover insights, trends, and patterns. * Develop and maintain dashboards, reports, and presentations to communicate findings and recommendations to stakeholders. * Translate business requirements into detailed functional specifications and user stories. * Lead and facilitate workshops and meetings to gather feedback, validate assumptions, and drive alignment. * Identify and implement process improvements to streamline operations and enhance efficiency. * Monitor key performance indicators (KPIs) and provide regular performance reports. * Stay up-to-date with industry best practices and emerging trends in e-commerce and data analytics. * Support A/B testing efforts to optimize website performance and user engagement. * Participate in the planning and execution of e-commerce projects, ensuring successful implementation and timely delivery. **Qualifications** * Bachelor's degree in Business Administration, Economics, Computer Science, or a related field. * 5+ years of experience as a Business Analyst, preferably in an e-commerce environment. * Strong analytical and problem-solving skills with the ability to translate data into actionable insights. * Proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI). * Experience with e-commerce platforms and technologies (e.g., Shopify, Magento, Amazon Web Services (AWS)). * Excellent communication, presentation, and interpersonal skills. * Ability to work independently and as part of a team. * Experience with Agile methodologies is a plus. * Knowledge of A/B testing methodologies and tools. * Familiarity with web analytics tools (e.g., Google Analytics). * Experience with project management and the ability to manage multiple projects simultaneously. **Benefits** * Competitive salary * Health, dental, and vision insurance * Paid time off and holidays * Professional development opportunities * Collaborative and dynamic work environment