Senior Business Analyst Digitale Vertriebsprozesse (m/w/d)

### Job description Do you want to actively shape digital sales processes in health insurance? In our area "Digital Customers and Sales," we consistently drive forward the digitalization of customer and sales processes. As a Senior Business Analyst (m/w/d), you will take on a key role in the conception, analysis and further development of our digital business processes – and act as the central interface between sales and IT. This is what awaits you as Senior Business Analyst Digital Sales Processes (m/w/d) - Business analysis & concept development: You analyze existing business processes, identify optimization potential and develop digital solution concepts taking into account the BiPRO standards. You bring fundamental business questions to a decision together with the Product Owner. - Requirements management: You gather business requirements together with brokers, cooperation partners and internal stakeholders and consolidate them into decision-ready templates. - Interface competence: You understand REST and SOAP APIs, assess their business impact and clarify technical details specifically with development. - Process optimization: You design business processes so that as high a straight-through processing rate as possible – i.e., fully automated processing without manual intervention – is achieved. - Quality assurance: You create functional test cases, support test phases, validate results and are responsible for business acceptance. - Stakeholder management: You advise internal and external stakeholders on digital solutions, API strategies and BiPRO-compliant connections and act as a competent point of contact for business and technical questions. This is what you bring as Senior Business Analyst Digital Sales Processes (m/w/d) - Qualification: You have a completed degree in business informatics, business administration, insurance economics or a comparable qualification. - Professional experience: You have several years of experience in the business analysis and conception of digital business processes, ideally in health insurance. - Technical understanding: You bring a solid understanding of technical relationships (interfaces, REST/SOAP, XML/JSON) and have experience working with software development teams. - Industry standards: You have knowledge of BiPRO standards and services or are willing to build this knowledge. - Agile working: You have solid knowledge of requirements management and agile methods (e.g., Scrum, Kanban), work independently, prioritize confidently and ideally have experience in process and data modeling. - Stakeholder steering: You have experience in proactively managing complex stakeholder landscapes, including coordination with internal and external partners and audience-appropriate communication of results and decisions. - Language skills: You have negotiation-level German skills and good English skills, both written and spoken. - Interest in expanding your knowledge of applying new technologies such as artificial intelligence or internal ChatGPT. Our highlights for you - Health & well-being: A company health insurance, sports and health offers, and prevention measures lay the foundation for physical and mental health. - Compensation: Collective bargaining special payments, company pension plans, capital-forming benefits and employee shares make compensation particularly attractive. Employees also share in the company's success. - Time & flexibility: With our "New Way of Working" model, work and private life can be balanced even better. We work flexibly, hybrid, mobile and on-site. - Career development: Together we create a personal development plan and enable you to gather experience across functions and countries. A complete overview of what makes us attractive as an employer can be found at careers.allianz.com/benefits. Start date: As soon as possible If we have sparked your interest and this sounds like an environment in which you would like to work, then apply now as Senior Business Analyst Digital Sales Processes (m/w/d) online on our career page – careers.allianz.com. For technical and HR questions, you can reach your recruiter Celina Klinger at [email protected]. Further information on the application process can be found here: Application process Allianz in Germany Note: Allianz in Germany has an internal recruiting team that focuses on the direct search for outstanding candidates. Every application is personally reviewed and individually assessed by our recruiters. Unsolicited applications from placement agencies or personnel service firms are not accepted. The Allianz Group is one of the world's leading insurance and asset management companies. We care about our employees, their goals, dreams and challenges, which makes us a unique employer. Together we create an environment in which everyone feels supported and has the confidence to discover new things, develop and shape a better future for our customers and the world around us. Allianz Private Krankenversicherungs-AG is one of the largest physicians' insurers in Germany and the third-largest provider in the private insurance market. Become part of the team and enrich us with your personality. At Allianz, we stand for cohesion: We believe that a united world is a future-proof world, and we consistently advocate for equal opportunities. The foundation for this is our culture, in which people and performance come first and a work environment based on integrity, fairness, equal opportunities and trust prevails. Therefore, applications from severely disabled candidates are welcome and will be given particular consideration when equally qualified. We welcome applications from people of every origin, age, gender, nationality, religion, social background, with or without disability, as well as different sexual orientations and other legally protected characteristics. Join us. Let's care for tomorrow. Find out what makes us attractive as an employer at https://careers.allianz.com