Senior Business Analyst – Legal Aid (Synergy/Dynamics)

Assen | 38 hours | Scale 10

The beauty of working at Univé

Do you want to play an important role in the digital renewal of our legal services? Are you an experienced business analyst who understands complex processes, provides content direction, and likes to be hands-on in practice?

Within the Legal Advice value stream, we are working on the migration from Synergy to Microsoft Dynamics. A challenging change where not only technology, but especially our business processes and member services are central.

As a Senior Business Analyst, you will have the space to shape this change in terms of content. You will independently conduct complex analyses, guide colleagues, and ensure that business needs are translated into future-proof solutions.

Who are you?

You are an experienced business analyst who maintains an overview in complex change processes. You understand how business processes, information provision, and IT systems are interconnected and know how to translate this knowledge into concrete solutions.

You are strong in content, but you find it at least as important to help colleagues move forward.

You don't wait for someone to tell you what to do. You take initiative, ask critical questions, and dare to challenge existing ways of working.

What do you bring?

• Demonstrable experience with complex business and process analyses within an IT environment.

• Knowledge of and experience with both Synergy and Microsoft Dynamics.

• Experience in analyzing and translating business processes into functional requirements.

• The ability to independently develop complex issues and involve others in them.

• Experience in providing content guidance and coaching fellow analysts.

• Experience with stakeholder management and connecting business and IT.

• Knowledge of Agile/Scrum and working in multidisciplinary teams.

Experience with system migrations, legal services, or the insurance industry is a plus.

What will you do?

As a Senior Business Analyst, you will work within the Legal Aid Synergy team on the renewal of the application landscape for our legal services.

The migration from Synergy to Microsoft Dynamics is an important part of your work.

You will map existing processes and information provision, investigate which improvements are possible, and translate them into clear requirements for the new environment.

You look beyond just the technology. You understand the impact of changes on employees, processes, and ultimately our members.

Specifically, you will be involved in:

• Independently conducting complex business and process analyses.

• Analyzing existing Synergy processes and translating them into the desired setup within Dynamics.

• Gathering, developing, and validating business requirements, user stories, and acceptance criteria.

• Making interdependencies between processes, applications, and other IT teams transparent.

• Advising the Product Owner and business stakeholders on solution directions and improvement opportunities.

• Providing content guidance to other business analysts and monitoring the quality of analyses.

• Supporting the preparation and acceptance of new functionalities.

• Actively contributing to knowledge sharing and the further professionalization of business analysis.

What do we expect from you?

Within the first six months, you will have analyzed the most important Legal Aid processes and translated them into usable requirements for Dynamics.

Furthermore, you will have provided content direction for the migration and made a visible contribution to the quality and independence of the other analysts.

Your team

You will join the Legal Aid Synergy team within the Legal Advice value stream.

The team is part of IT Distribution, where we work closely with our business colleagues to continuously improve Univé's services.

You will work in a team where employees are given a lot of freedom and responsibility. We expect you to work independently, show initiative, and actively seek collaboration.

As a senior, you will have an important content role without being a formal manager.

You are someone whom colleagues can turn to for complex issues, but who also enjoys diving into the content themselves.

Your workplace is Assen.

What do we offer?

At Univé, you will have a challenging role in which you directly contribute to the digital renewal of our legal services.

You will have the space to independently take responsibility, utilize your professional knowledge, and help colleagues move forward.

The position is classified in scale 10.

Depending on your knowledge and experience, the salary range is between € 65,807 and € 94,551 gross per year, based on a 38-hour workweek, including holiday pay and a thirteenth month, and excluding variable compensation.

In addition, we offer, among other things:

• A variable collective performance bonus of up to 9% of the annual salary.

• A flexible benefits scheme: time for money or money for time.

• 26 vacation days for a 38-hour workweek.

• A good study cost scheme and opportunities for professional development.

• A good pension scheme.

• Reimbursement for commuting and working from home.

• Discount on your property and health insurance policies at Univé.

Who we are

Univé is a non-profit cooperative. We help our members prevent risks, mitigate consequences, and solve problems.

Within Legal Aid, we support members with legal questions and problems. Good digital support helps our colleagues to keep this service personal, accessible, and efficient.

IT Distribution plays an important role in this. We develop and improve the IT solutions that enable our colleagues to do their work and ensure our members are well served.

In doing so, we believe in ownership, collaboration, and the freedom to propose improvements yourself.

Enthusiastic?

Do you want to use your experience with Synergy and Microsoft Dynamics to make our legal services future-proof?

And do you get energized by a role in which you combine complex analyses with guiding colleagues?

Then we would love to meet you!

Apply for the position of Senior Business Analyst Legal Aid at Univé.

For questions about the application procedure, you can contact

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