Senior Azure Platform Support Engineer

We’re looking for a Senior Azure Platform Support Engineer to lead advanced troubleshooting, ensure platform reliability, and support mission-critical cloud services hosted on Microsoft Azure. This is an expert-level, Tier 3 role focused on stability, performance, automation, networking, and identity management across the Azure ecosystem.

Key Responsibilities:

• Act as the Tier 3 escalation point for complex Azure incidents; perform deep-dive RCA and drive long-term fixes.
• Support and optimize Azure PaaS workloads (App Services, Functions, AKS, Azure SQL) including deployments, scaling, and CI/CD pipelines (Azure DevOps/GitHub Actions).
• Manage and troubleshoot Azure networking & security: VNETs, NSGs, Firewalls, Load Balancers, App Gateway, Front Door, VPN Gateway, ExpressRoute.
• Lead identity and access management using Azure AD/Entra ID, including Conditional Access, MFA, RBAC, and user sync.
• Build automation using PowerShell, Azure CLI, Python, and IaC tools like Terraform/Bicep.
• Maintain runbooks and documentation; mentor junior engineers and collaborate with product/engineering teams.

Required Qualifications:

• 5+ years technical experience, including 3+ years in advanced Azure platform support or engineering.
• Hands-on expertise across Azure IaaS & PaaS, networking, identity, and cloud security.
• Strong scripting & automation skills (PowerShell/Azure CLI/Python).
• Experience with Azure Monitor, App Insights, Log Analytics.
• Excellent problem-solving and communication skills.
• Understanding of ITIL or ITSM best practices.

Education:

• Bachelors Degree in Computer Science or related technical field
• Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104), Azure Solutions Architect Expert (AZ-305), or Azure Network Engineer Associate (AZ-700).

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All our positions are Remote and are available as Full Time Employment or B2B Contracts

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