Senior AV Integration Technician (On-Site)

At ET Group, we're committed to excellence in AV operations, and as a Senior AV Integration Technician, you play a vital role in ensuring seamless installations, impeccable service, and unparalleled client satisfaction. With a focus on precision, professionalism, and continuous improvement, you'll be at the forefront of delivering cutting-edge AV solutions to our valued clients.

Accountabilities:

• Installation and Testing:
  • Equipment installations and testing both on-site and off-site, following drawings and client specifications, maintaining the highest level of quality and efficiency in all installations.
• Documentation and Reporting:
  • Print drawings, labels, and document any changes made during assembly or installation for thorough record-keeping.
  • Provide regular updates and reports to the team, ensuring seamless communication and collaboration throughout projects.
• Project Coordination and Communication:
  • Act as a liaison with clients, serving as the 'Site Lead' to ensure smooth project execution.
  • Interpret and understand Scope of Work (SOW), Bill of Materials (BOM), and drawing packages to facilitate effective implementation.

• Quality Assurance and Client Support:
  • Conduct Site Readiness checks and spot inspections to verify system readiness and adherence to project requirements.
  • Participate in User Acceptance Testing (UAT) to review functionality and obtain client sign-off, ensuring optimal performance and satisfaction.
• Additional Accountabilities:
  • Stage and test systems offsite, configuring them according to SOW and client use cases to ensure seamless integration.
  • Commission systems onsite, ensuring alignment with client specifications and project requirements.
  • Provide field and support services as required, meeting client Time & Material (T&M) agreements and Service Level Agreements (SLAs).