Senior Assistant Manager, Matriculation and Candidature

The Student and Academic Services Department (SASD) is a dedicated team committed to delivering comprehensive support across the entire student life cycle—from admission and matriculation to graduation and beyond the classroom. SASD works collaboratively with schools, colleges, and autonomous institutes to ensure a seamless and enriching academic journey for all students. This position sits with the Office of Academic Services (OAS), which is one of the functions within SASD. OAS plays a key role in supporting student success by providing guidance on academic policies, procedures, and regulations. The Senior Assistant Manager, Matriculation and Candidature will be responsible for overseeing the matriculation process, ensuring compliance with university regulations, and providing support to students throughout their academic journey. Key responsibilities include: • Providing expert advice and guidance to students on academic matters, including course selection, program planning, and degree requirements. • Coordinating and facilitating the matriculation process, ensuring that all necessary documentation is completed and submitted in a timely manner. • Developing and maintaining relationships with schools, colleges, and autonomous institutes to ensure effective communication and collaboration. • Providing support and guidance to students who are experiencing difficulties or challenges during their academic journey. • Collaborating with other departments within SASD to develop and implement initiatives that promote student success and well-being. The ideal candidate will possess a bachelor's degree in Education, Counseling, or a related field, and have at least 5 years of experience working in higher education or a related field. A master's degree is preferred. The successful candidate will be able to demonstrate excellent communication, interpersonal, and organizational skills, as well as the ability to work independently and as part of a team.