Senior Assistant Manager / Manager, Operation Admin (I&I) - Facilitation

The Innovation & Improvement (I&I) Office plays a strategic role in positioning Khoo Teck Puat Hospital and Yishun Community Hospital (KTPH & YCH) for future success by driving organisation‑wide transformation and innovation. In addition to strengthening operational excellence and quality improvement, I&I leads place‑based and community‑centred initiatives, which reimagines hospital environments as active wellness destinations that promote health creation, social connectivity, and community engagement. As a key member of the I&I team, you will be responsible for facilitating innovation and improvement projects across various departments, fostering collaboration and knowledge sharing among staff members, and providing guidance on best practices in process improvement and change management. Your expertise will also be leveraged to develop and implement innovative solutions that drive organisational performance and patient satisfaction.