Senior Account Manager

On thousands of work floors in the Netherlands, hazardous substances are handled daily. This can be done safely if you know what you have, what it does, and which rules apply. Sdu Toxic helps organizations with this. Toxic is the most comprehensive SaaS solution for legislation and regulations concerning hazardous substances in the Netherlands. Organizations use it to register their substances, assess exposure, document measures, and inform their employees. In this way, we help QHSE professionals to ensure people work safely and comply with occupational health and safety legislation. Behind Toxic is a team with in-depth knowledge of chemical products and the associated regulations. And a successful marketing and sales team that ensures more and more organizations find us.

Toxic is part of Lefebvre Sdu, which has been building legal and fiscal knowledge for 200 years, and of Lefebvre Group, the European leader in that field. Demand is growing. Our Inside Sales Representatives and marketing team schedule more appointments than we can currently close. That's why we are looking for a Senior Account Manager who can turn those conversations into customers.

HOW YOU WILL ADVANCE US

You are the face of Toxic. For the safety officers, managers, and directors who work with us, you will become the person they know and trust. You will get to know their organization, listen to what is happening, and think along about what they need. In this way, you build relationships that last for years, and Toxic grows with your clients.

• You get to know your clients: their people, their processes, and what is happening with them. This way, you become their regular point of contact and you think along about the next step.

• Every new relationship starts with a good conversation. The inside sales team and marketing schedule the appointments, you prepare and discover what an organization needs. You also look for new opportunities yourself.

• In your demos, you show how Toxic works and what it delivers. Does the request go beyond the standard platform? Then you work with colleagues to develop a customized solution, including API integrations and AI applications.

• You build relationships with safety officers, procurement managers, and directors, bring their interests together in one proposal, and close deals with a higher deal value.

• With strategic account plans, you keep an overview of your most important clients. You identify opportunities for up-selling and cross-selling and recognize retention risks early on. Together with Customer Success, you ensure that new clients get off to a good start.

• You keep your pipeline and forecast up-to-date in Salesforce and share what you hear from clients with marketing and product.

• As a senior, you are a mentor and sparring partner for fellow account managers.

WHAT WE ARE LOOKING FOR

You are someone with whom clients feel heard. You listen carefully, ask the right questions, and translate a complex issue into a clear proposal. You don't necessarily need to know the hazardous substances market yet. What you do bring is experience in building customer relationships and an interest in software.

• You have several years of experience as an account manager, preferably in SaaS or with digital solutions.

• You have an interest in software and want to understand how a platform like Toxic works, including API integrations and AI applications.

• You build relationships with multiple stakeholders simultaneously and manage the entire sales process, from initial contact to signed contract.

• You drive based on data and achieve your targets, with new clients and within your own portfolio.

• You speak and write Dutch fluently.

• You don't need to know the market yet. You will learn about clients, substances, and regulations with us, from colleagues who know the trade inside out.

WHAT YOU SIGN UP FOR

You sign up for a role that matches your ambition. You will work on larger deals, build your own network, and develop within a growing SaaS team. You will do this within Lefebvre Sdu, a legaltech company with 200 years of knowledge and the energy of a scale-up. This is what you get in return:

• An onboarding period in which you will get to know Toxic, the market, and our clients.

• A place where you have influence on the approach, processes, and direction from day 1.

• Colleagues with in-depth knowledge of substances and regulations, from whom you learn every day.

• Growth opportunities to Team Lead, Key Account Manager, or Proposition Manager.

• A salary starting from €4,477 per month, based on a 36-hour work week.

• A variable bonus scheme that can amount to up to 30% of your annual salary.

• 23 vacation days and a personal choice budget of 12%, of which 8% is holiday pay and 4% is freely spendable on extra vacation days or salary.

• A good pension scheme through PGB, including an additional partner insurance.

• A lease car or a travel allowance of €0.25 per kilometer, and an attractive bicycle scheme. For a travel distance under 10 km or over 60 km, an adjusted scheme applies.

• Home office allowance and hybrid working: expect 2 days per week at the office in The Hague.

WANT TO KNOW MORE?

Curious how Toxic works? Take a look at toxic.nl/en. We are happy to tell you more about the team and the role. Send your CV and you will hear from us within 2 working days. Still have questions? App or call Mak at +31 6 18 60 98 89.

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