Essence Coaching Group
8 months ago
Seller Customer Service Agent – German speaker
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Company information
- Company
- Essence Coaching Group
- Location
- Österreich, Wien Austria
- Posted
- 8 months ago
Job description
Seller Customer Service Agent – German speaker
Location: Lisbon, Portugal | On-site
Employment Type: Full-time
Languages: German + English
Monthly salary: 1200 Euro gross
We are looking for German-speaking Seller Customer Service Agents to support sellers on a global digital platform. This role combines customer service and sales awareness, helping sellers succeed by providing guidance, support, and solutions connected to business development activities.
Key Responsibilities-
Support sellers via inbound and outbound interactions
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Assist with account-related queries, tools, and platform usage
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Provide guidance to help sellers improve performance and results
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Apply sales awareness to influence seller success
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Maintain accurate records in internal systems
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Meet service quality and performance targets
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Monday to Sunday
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Shifts: 08:00–17:00 or 09:00–18:00 (rotational)
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2 rotational days off
- Requirements:
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German + English fluency
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Minimum 1 year of experience in:
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Customer Service / Customer Support
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Telesales
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Account Management
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Customer Success
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Business development–related roles
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Sales mindset and ability to influence seller success (mandatory)
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Strong communication, negotiation, and problem-solving skills
Required skills
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